iWork for iOS not syncing via iCloud

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iWork for iOS not syncing via iCloud

Our new iMac came with the “free” iWork for OSX apps, so I decided to give iCloud syncing between OSX and IOS devices another try.

I went to iCloud.com and created a simple document in Pages, Numbers and Keynote. I then checked to see if these three documents “showed up” on our iMac, MBP, iPhone 5s and iPad mini. Syncing the three iWork documents worked fine on the iMac and MBP. But the syncing results to iWork iOS apps on our iPhone and iPad were pretty abysmal. In both cases only ONE (out of three) of the iWork apps synced: Keynote on the iPad and Pages on the iPhone.

Since at least one of the documents synced correctly on each of the iOS devices, I obviously have the right iCloud account info., etc. And I assure you that all three apps had/have their little green switches/sliders set to “on" in the Settings>iCloud>Documents and Data. Two days should be enough time to sync even on a slow internet connection. Syncing iWork for IOS documents was working before I turned off iCloud>Documents and Data syncing several months ago because I didn’t have iWork for OSX at the time and had no need to sync iWork documents between the iPhone and iPad.

So what gives? Interestingly the two iWork for iOS apps that synced correctly, were the only apps that asked to use iCloud when they launched. And these were the only two apps that had not been launched since their last update. Could it be that iWork for IOS apps don’t pay attention to changes in the iCloud Documents and Data sync settings if syncing has been previously turned off?

—GetRealBro

Posted on Jul 6, 2014 12:49 PM

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Answer 1

Bart_IL

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Jul 6, 2014 8:22 PM in response to GetRealBro

I'm having a very similar problem. Neither Pages for iOS nor Numbers for iOS are uploading changes to iCloud. It's as if I have no Internet connector, but that is not the case.

BB

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Answer 2

GetRealBro Author

Level 1

27 points

Jul 8, 2014 1:22 PM in response to GetRealBro

As I expected, after updating Keynote on the iPhone 5s, it asked whether it should use iCloud when Keynote was first launched. So now 2 out of 3 iWork apps sync correctly on the iPhone. I guess I'll have to delete and reinstall Numbers to get it back syncing 😟

--GetRealBro

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Answer 3

Ardeet

Level 1

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Jul 20, 2014 1:45 PM in response to GetRealBro

Numbers and Pages are not syncing with iCloud on my iPhone or iPad, except for one occurrence in five days. Changed documents sit there with an arrow icon.

Hardware is iPhone 5S running iOS 7.1.2 and iPad Air running 7.1.2

Latest update of Numbers and Pages. I deleted and reinstalled Numbers on the iPad without any change however this did seem to bring the esisting documents down to the device from iCloud.

I have an internet connection. I have tried turning 4G on and off, setting up a hotspot on either device so that the other has a wireless connection but this has not fixed the problem.

I have tried restarting both devices.

i have tried turning Use iCloud off but this only worked once.

Data roaming is on and cellular data is on on both devices.

Settings/iCloud/Documents & Data/Numbers is turned on and Settings/iCloud/Documents & Data/Pages is turned on on both devices.

Settings/Numbers/Use iCloud is on and Settings/Pages/Use iCloud is on on both devices.

Looking at Settings/iCloud/Manage Storage/Numbers shows there are documents.

i am currently travelling, hence the 3G/4G. At home, on my wireless network (based on an ADSL connection) it will often sync sporadically enough that it is not much of an issue, just an irritation. However this total lack of syncing over the past five days is getting to be pretty unamusing.

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Answer 4

Sep 2, 2015 7:08 AM in response to Ardeet

I had that same problem for a couple of days with Pages not syncing between my iPad and iMac. It just had these UP ARROWS on the iPad in Pages and my document would never would sync. Turns out I had to UPDATE MY iOS to the latest version. A fix! Boy am I happy there are no more UP ARROWS. Hope this helps someone with this frustrating problem.

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