My iPad can't find my specific Wifi network

Hello,


About two days ago while on my iPad, my wifi connection suddenly dropped from my network. I didn't think much of it because my room is far from my router, so I went downstairs and tried to connect. However, my iPad couldn't find my wifi network. It showed all the other networks around my house that it normally does, but not mine, I thought my router may have possibly shut off, but my iPhone, computers, and Xbox all connected fine. I tried restarting the iPad, resetting network settings, turning airplane mode on and off, restarting the iPad while airplane mode was on... nothing. I restarted my router several times, nothing.


I'm not sure what the issue is, as again it is specifically my wifi network that the iPad can't find, even though there's 5 iPhones, one mac, one laptop, 2 Xbox's, and 2 other iPads that can all connect to my wifi without a hitch. Is this some sort of known issue with the iPad? It's an iPad 2, by the way. Or do I have to take it in to a store?


Thanks.

Posted on Jul 6, 2014 5:55 PM

Reply
3 replies

Jul 9, 2014 1:51 PM in response to OpSpartan

Hi there OpSpartan,


You may find the troubleshooting steps in the article below helpful.


iOS: Troubleshooting Wi-Fi networks and connections

http://support.apple.com/kb/TS1398


Follow these steps to troubleshoot the above issues:

  1. Be sure you're in range of your Wi-Fi router (access point).
  2. Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
  3. Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
  4. Restart your iOS device.
  5. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
  6. Tap and Forget this Network.
  7. Try to connect to your desired Wi-Fi network.
    Note: You may need to enter your Wi-Fi password again if your network requires one.
  8. Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
  9. Update your device to the latest version of software.
  10. Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.



Unable to locate a Wi-Fi network

  1. Verify that the network is available by tapping Settings > Wi-Fi and choosing from the available networks. Note: It may take a few seconds for the Wi-Fi network name to appear.
  2. Move closer to your wireless router (access point) and attempt to locate the Wi-Fi network.
  3. If you do not see the network you would like to join, you may be attempting to connect to a hidden network. Learn how to join a hidden network.
  4. Supported Wi-Fi configurations vary by iOS device model. Find out which standards your device supports3.
  5. Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
  6. previously connected Wi-Fi networks and passwords

    recently used Bluetooth accessories

    VPN and APN settings


Additional Information

-Griff W.

Jul 9, 2014 2:47 PM in response to OpSpartan

Some things to try first:


1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.


2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.


3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at

http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html


4. Go into your router security settings and change from WEP to WPA with AES.


5. Renew IP Address: (especially if you are drooping internet connection)

• Launch Settings app

• Tap on Wi-Fi

• Tap on the blue arrow of the Wi-Fi network that you connect to from the list

• In the window that opens, tap on the Renew Lease button


6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network

http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/


~~~~~~~~~~~~~~~~~~~~~~~~~

Fix WiFi Issue for iOS 7

http://ipadnerds.com/fix-wifi-issue-ios-7/


iOS 6 Wifi Problems/Fixes


Wi-Fi Fix for iOS 6

https://discussions.apple.com/thread/4823738?tstart=240


How To: Workaround iPad Wi-Fi Issues

http://www.theipadfan.com/workaround-ipad-wifi-issues/


Another Fix For iOS 6 WiFi Problems

http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/


Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”


Fix For iOS 6 WiFi Problems?

http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/


Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It

http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug


How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6

http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html


iOS 6 iPad 3 wi-fi "connection fix" for netgear router

http://www.youtube.com/watch?v=XsWS4ha-dn0


Apple's iOS 6 Wi-Fi problems

http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/


~~~~~~~~~~~~~~~~~~~~~~~


iPad: Issues connecting to Wi-Fi networks

http://support.apple.com/kb/ts3304


How to Boost Your Wi-Fi Signal

http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL


Troubleshooting a Weak Wi-Fi Signal

http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm


How to Fix a Poor Wi-Fi Signal on Your iPad

http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm


iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398


iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304


WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/


How to Fix: My iPad Won't Connect to WiFi

http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm


iOS: Connecting to the Internet http://support.apple.com/kb/HT1695


iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199


How to Quickly Fix iPad 3 Wi-Fi Reception Problems

http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/


iPad Wi-Fi Problems: Comprehensive List of Fixes

http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/


Connect iPad to Wi-Fi (with troubleshooting info)

http://thehowto.wikidot.com/wifi-connect-ipad


10 Ways to Boost Your Wireless Signal

http://www.pcmag.com/article2/0,2817,2372811,00.asp


Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE


Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0



How to Change Your iPhone’s (iPad’s) DNS Servers

http://www.macinstruct.com/node/558


How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz


Unable to Connect After iOS Update - saw this solution on another post.

https://discussions.apple.com/thread/4010130


Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.

Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.


You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.


Wi-Fi or Bluetooth settings grayed out or dim

http://support.apple.com/kb/TS1559


~~~~~~~~~~~~~~~


If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.


 Cheers, Tom 😉

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPad can't find my specific Wifi network

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.