why is ipod clasic tells me contac apple/sopport/ipod
i have try so many different way to put to work my old ipod clasic, but first when i conected to my computer says do not disconnect, then when i get it out of there says please contact -www.apple/sopport/ipod- please can some one out there please tell me how can i get this thing to work , i know is an old ipod but ius 20 giggs so help me out please, thanks alot !!!