How to set up Airport Express with Arris modem?

Hi - my Airport Express was working well until Comcast changed the modem to an Arris - now the Airport express doesn't recognize the internet signal (it works when directly connected to the desktop). Comcast claims I need to determine from Apple how to set it up differently to work with the new modem. Never had this issue before - anyone know how to set it up correctly?

Many thanks

Ron

Posted on Jul 10, 2014 8:58 AM

Reply
16 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to set up Airport Express with Arris modem?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.