Beachball after installing iTunes 11.3

Did you check/download update from within Itunes menu options - or do the Update from the Systems Preferences with Itunes closed?

Off line I checked the itunes options noticed there is an option to clear the store cache - but you have to be online to read itunes pane help.

Update says I have the latest version (11.3). Download menu is empty. I can't find clear cache anywhere on my options menu. How exactly do you get to that option?

With Snow leopard the 11.3 under the Advanced preferences for Itunes has hand has two buttons Rest all Dialog Warning, and Rest Itunes Store cache.

There Question mark for help takes you to a page that is Not Found - The requested URL/itunes/mac/11/3/ was not found on this server

Only way Apple programmers will know about the issue with Podcasts is if you contact apple support direct -- Its a myth that programmers keep checking and reviewing code once its live - so if most users do not have subscriptions to podcasts it unlikely that apple knows there is a problem.

Go to Apple Support for Itunes and schedule a call with Apple - there are two options - one lets you send them text on what the problem is and what you have tried - before scheduling the call.

Anyone who has worked on Development of any type of integrated software will tell you some bugs don't show up in testing.

It has to do with how you are set up etc particularly with plug ins, extensions etc.

Apple does not monitor these communities so may have no clue there has been a problem with podcasts.

Another problem with the updates and you might mention it - is that there is no README first for something like this where you would get a list of things to do before you install the update.

This may not help you - but what I did was to wait out the beachball. It took about 45 minutes. Then I quit iTunes. Then I trashed ~user/Music/iTunes/Album Artwork

That seems to help ALOT. My guess is iTunes was busy trying to read the album artwork cache.

If what your having is a podcast problem, this may not help. But it might.

Perhaps start by deleting (or moving someplace else while iTunes is not running)

~user/Music/iTunes/Album Artwork/Cache

(just in case you have something useful in downloads)

I've found if I occasionally delete the artwork folder, and don't use the browser (command b) itunes 11 is not

to bad once you get used to the interface and functionality changes

Good luck . . .

I had the same original issue after installing iTunes 11.3 (54) last night on my 2013 retina MBP running 10.9.4. I tried restarting, RE-installing iTunes. It would play music, but originally , it wouldn't play podcasts , movies or TV Shows without either beachballing or outright quitting.

I simply zapped my PRAM (hold down OPTION and COMMAND keys when rebooting - hold keys while computer restarts three times), and all is fine now.

Almost too simple.

Hope that helps.

Same problem here. I'm also running OS X 10.9.4 / Mavericks, but on a Mac Mini. Switching from the "List" format to "My Podcasts" (as suggested by cmorey) seems to be working for me. I am now downloading podcasts again. I prefer the List view, but until this is fixed, this is fine. I may grow to prefer it.

I had similar problems for weeks, and thinking WAY back to Word and PageMaker on OS 7.5 tried a similar recovery that worked for me.

1. I moved the following four files to a temporary directory:
   • iTunes Library Extras.itdb
   • iTunes Library Genius.itdb
   • iTunes Library.itl
   • iTunes Music Library.xml
2. Then I started iTunes, which created new versions of these files.
3. I then quit iTunes and waited to make sure it had finished saving updates to these files.
4. I finally removed the new copies and put to originals back.

iTunes 11.3 now works fine for me. No uninstall/reinstall, and all my playlists and media survived.

Same problem.