Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Youtube Problems

Okay, so I have encountered a recent problem with youtube that I have found to be UNBEARABLE! It may not seem like a big deal to some people, but when you watch at least 20 youtube videos a day, it gets really annoying. Recently, when i start to watch a youtube video, i automatically turn off annotations, set it to 720p (or whatever the highest resolution is) and put it into full screen. But, every time i put it into full screen AND set the resolution, it either freezes for a couple of seconds, or it usually just restarts the whole video. I have flash player installed, and also removed all other plug-ins, just to see if that would help. I have a 2009 Macbook, running that latest version of OS X Mavericks, and have Safari version 7.0.5. Please help me ASAP! I just dont know what to do at this point.

Posted on Jul 13, 2014 11:58 PM

Reply
1 reply

Jul 14, 2014 3:27 AM in response to Laurawq

Your Flash plugin may need updating. Open System Preferences > Flash Player then select the Advanced tab.


Click: Check Now.


If you updated Flash, and it still freezes or restarts a video, open System Preferences > Flash Player then select the Advanced tab.


Click Delete All under Browsing Data and Settings



Not empty the Safari cache.


From your Safari menu bar click Safari > Preferences then select the Advanced tab.


Select: Show Develop menu in menu bar


Now click Develop from the menu bar. From the drop down menu click Empty Caches.



Now try a video.

Youtube Problems

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.