Apple Event: May 7th at 7 am PT
I ve been charged from my credicard by ITUNES.COM/BILLITUNES.COM LU . I think this is a fraudulent charge because I do not recognize that I ve purchaced something.
Can someone tell me more, or what I can do, or same experience??
Contact the credit card company immediately and tell them that you do not recognize the charge. It looks bogus from your description, but no one here can verify the charge's validity.
Barry
Have you added or changed payment or address details on your account : About payment card authorization holds in the iTunes Store - Apple Support ?
If not, and if nothing shows on your iTunes account(s) purchase history, then contact your card issuer.
I have same issue, canceled my card, changed my password - use strong ones- etc.
Now iTunes wants me to enter another credit card number and I am not going to put any such info permanently on any website - how can I get around this?
Helen452 wrote:
....how can I get around this?
use an iTunes Gift card
Yes, this I understand - for new purchases. However, iTunes is not letting me update any existing apps, even the free ones, because it is saying there is a problem with my bill. I can't even take the old, now dead card out of the system as the "none" box is not available because of the 'billing issue'.
Their support system never replied to my emails about the issue - I had to have my card issuer help me. Even they never got a response from Apple. Now I see how this has been an ongoing issue for many for over 5 years!
If you are getting a message about a problem with a previous purchase then that implies that iTunes thinks that you owe them money (going to your card issuer and getting them to refund a charge will mean that you effectively now owe iTunes) - until that is paid off, or iTunes Support agree that you don't owe them anything, you won't be able to download anything else, including updates to apps (nor will you get the 'none' option)
The same happened to me today. I've been charged USD108 for no reason. I called the bank and cancelled my credit card.
dear friend .if you add credit/debit card to itunes,then you'll charge 1 USD . that's it.
I had two *pending* requests for this and found out (after over an hour on the chat and phone) that it is NOT FRAUDULENT. They couldn't explain why it looked different but the transactions were there on apple's invoice system.
Paypal does the charge thing too to verify.
, I almost always get double charged from itunes.com/billitunes.com, are we getting scammed by Apple??
I got the same problem have u got urs sorted
Is Itunes.com/billitunes.com lu fraudulent , been charged by them
