keychain login cannot be found to store "safari"

Question

Level 1

4 points

keychain login cannot be found to store "safari"

For the past month I have been experiencing numerous issues with password and the same error messages being presented relation to the keychain. The most common one is that the keychain login cannot be found to store "safari".

I have accessed ~/Library/Keychains/ and moved the appropriate folder to trash as advised by Apple via chat, reboot and it still is presented. Anyone have any idea what else I can do?

I cannot access FaceTime now as my password is not recognised or my apple mail account. Anything password related is not working.

Thanks

iMac (21.5-inch Mid 2011), iOS 7.0.3

Posted on Jul 18, 2014 1:51 PM

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Answer 1

Jul 18, 2014 7:05 PM in response to angf76

Try moving a folder with a name similar to this "A8F5E7B8-CEC1-4479-A7DF-F23CB076C8B8" as described here.

OS X Mavericks v10.9.1: Repeated prompts to unlock "Local Items" keychain

It sounds like you need to reset your Apple ID password. https://appleid.apple.com/

Are you fully updated to OS X 10.9.4? If no, download and run the combo updater to update and refresh your OS X files.

OS X Mavericks 10.9.4 Update (Combo)

http://support.apple.com/kb/DL1755

Post Date: Jun 30, 2014

File Size: 958.2 MB

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Answer 2

Eric Root

Level 10

684,453 points

Jul 19, 2014 1:59 PM in response to angf76

Try running Keychain First Aid and resetting the original keychain.

Keychain Reset

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Answer 3

angf76 Author

Level 1

4 points

Jul 25, 2014 12:52 PM in response to dianeoforegon

Thanks but I have tried this and it has not resolved the issue. I still get the keychain error message whilst in safari or trying to connect to apple tv from the iMac.

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Answer 4

angf76 Author

Level 1

4 points

Jul 25, 2014 12:54 PM in response to Eric Root

Thanks, I have tried this by following the instructions provided from the link you gave. When I select the option to reset my default keychain i receive an error advising that the specified keychain is not a valid keychain file.

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Answer 5

Jul 25, 2014 3:44 PM in response to angf76

Testing in a new User will quickly tell you if the problem is system wide or if it's your User's folder that contains the problem.

CREATE A NEW USER OR USE GUEST

Go to System Preferences --> Create a New User in Accounts. Switch to the New User by logging out/in or use Fast User Switching.

Do you still see the issue?

If yes, then the problem is with your base files.

If no, then the problem is in your User's folder.

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Answer 6

angf76 Author

Level 1

4 points

Jul 26, 2014 9:37 AM in response to dianeoforegon

Thanks for your assistance. I have tracked the issue down to be the account within the keychain. I have created a new keychain with a unique description and have set this as the default. The errors have appeared to stop now.

Thanks for the suggestions.

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Answer 7

Jul 26, 2014 12:55 PM in response to angf76

The Keychain can be difficult to troubleshoot. Glad to hear the new Keychain is working.

Keeping a good list of all your passwords and other valuable data in an app like 1Password or LastPass is highly suggested.

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