Q: this item is temporarily unavailable
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Jul 18, 2014 3:51 PMby andreas61,Thank you for your quick answer! Is there any way for me to install it directly through this computer, or do I have to install it through my external hard drive? Because when I try to get to the maverick's install page , I keep getting these error messages from safari, that I can't open pages starting with 'macappstore'.
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Jul 18, 2014 4:13 PMby Kappy,I'm not sure I understand. You made no mention of an external drive. What do you mean when you say "install it directly through this computer, or do I have to install it through my external drive?"
If you want to re-download Mountain Lion or Mavericks you must do so through your App Store application, not through Safari.
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Jul 18, 2014 4:35 PMby andreas61,Well, the problem is that I'm running on a recovery version on my mac, which I think means that I don't have mac app store installed on the computer. My only way to connect to internet is through an option in the starting menu, "Get help online" (or something like that), which lets me use safari. Since I don't have mac app store, I can't download the OS the regular way. Because of this, I need an alternative way to download Maverick's, but I don't know how I would do that.
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Jul 18, 2014 4:53 PMby Kappy,If you are using the Recovery HD then in the Main menu you will find four different options. See the following:
Install or Reinstall Mavericks or Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
OS X Mavericks- Erase and reinstall OS X
OS X Mountain Lion- Erase and reinstall OS X
OS X Lion- Erase and reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless.
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Jul 19, 2014 2:36 AMby andreas61,Yeah, it is exactly as you say - there are four different options in the main menu. My big problem is that when I tried to reinstall the OS X, I get the error "This item is temporarily unavailable. Please try again", instead of an ongoing process. You previously said that I should install the OS X Maverick's, but I only have the option to install Mountain Lion, which has made me try looking for a way to install Maverick's through an external hard drive.
To sum up, my problem is that I only have the option to install Mountain Lion, but can't do that, because I get an error message every time I try.
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Jul 21, 2014 4:18 PMby chlohxo,Sadly enough, I just ended up downloading Mavericks on another computer and using this page to create a bootable USB and went from there. Couldn't figure out a way to reinstall just from System Recovery. Hope you figure things out!
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Jul 24, 2014 11:55 AMby N21Admin,HelpfulWell - I got someone on the phone at Apple who knew what he was talking about - and it seems that some older MacBooks (the one I have is a late 2011 15" Pro) REQUIRE a certain firmware update in order to get OS X Lion back on a wiped drive using Internet Recovery. See Computers that can be upgraded to use OS X Internet Recovery and find your model.
The trick of course, is doing it without an OS on the MacBook, since we all wiped the HD before we knew we needed the upgraded firmware! You can do the download of Mavericks & boot from USB stick, etc. as suggested previously (and upgrade the firmware after) - OR you can take your MacBook to an Apple Store where the "geniuses" will reinstall your OS - according to this Apple support guy - NO charge (just make a Genius Bar appointment first).
That's my plan.
