This item is temporarily unavailable Mac error

After my macbook pro had become really slow the past days, I decided to reset the system, following the usual steps:

1. Press alt+power button

2. Choose Utilities --> erase Macintosh HD (or in my case, it was called macbook pro)

3. Reinstall the Mountain Lion OS X through internet.


However, after trying to install the OS X, and entering an apple id (my brother's, since his id worked - probably because he used his id when installing the OS X on this computer the first time), an error message pops up, saying:


"This item is temporarily unavailable. Please try again later"


I don't know what to do, since I have tried redoing these steps on multiple occasions this day, and with two different networks. Unfortunately, I don't have the original installation dvd:s, so I have to install the OS through internet (or if it is possible, by downloading the OS to an external hard drive, and then installing through that).


Anyways, my macbook pro is bought in the mid 2010's, maybe that information can help? I don't know what the last OS X update I used was...

[Re-Titled by Host]

MacBook Pro

Posted on Jul 18, 2014 3:20 PM

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Posted on Dec 12, 2017 9:52 AM

Ahhh! I went in so many circles with this. I have a Mid 2011 Macbook Pro 13".

I couldn't access my Mac OS X Recovery when pressing Cmd + R or even Cmd + Shift + R, I could only access Internet Recovery Mode which was only letting me download Lion OS X. I couldn't download Lion OS X because I didn't have that OS associated with apple ID anymore, and I didn't have the original disk nor is there a physical disk being sold.


Per previous replies, I did end up buying the $20 digital version of Lion and applying the redemption code in the App Store while logged into the apple ID I would use in the Internet Recovery Mode. I did use my mac, but I'm sure you could you use the app on your iphone if you have that? But anyway, worked like a charm and now it's installing! I could cry with relief.

207 replies

Oct 9, 2017 1:15 PM in response to rafa-el

Yes and I think it’s working now. I went into internet recovery mode which took two hours (slow internet) and I clicked the option “Install High Sierra”. Had to wait 6 hours for that and now that it’s done, it’s restoring from my hard drive. However, it’s doing it from all the backups on it. Is there a way to select only the one from two days ago instead of all of them including the automatic backup last night with the Macintosh HD drive erased? Thank you

Aug 31, 2018 7:35 PM in response to andreas61

Today I'm trying to reset my old Macbook Pro 13" late 2011, and the same error message showed up. Please note that 1. my Apple ID is being used for my other newer Mac as well and it works fine, also 2. the old Mac was on macOS High Sierra 10.13.x, and 3. I had already erased everything and had no Time Machine backup or whatsoever. So furious and anxious, I scrambled through the whole lot of replies on this page (via my current new Mac) just to add to my angst and hopelessness that I may not be able to give the old one to my sister.


But in that last minute of despair, I realised I still had to old box and, thank God, the setup CD 😊! You have to see my face at that moment, it's the dumbest thing you can imagine.


So my sincere advice is to try to get those setup CDs and pray. If you got this problem on the same model Mac above and stuck in a corner called New Zealand, pls don't hesitate to flick me a word, for I'm more than happy to help!

Mar 12, 2016 9:59 PM in response to andreas61

This same thing happened to me, "This item is temporarily unavailable. Try again later."

I must have tried 20 times, before I figured out that it was not the Apple servers. (had to google it)


However here are the differences:

1. I bought the MacBook Pro from a pawn shop, so I have NO clue as to the original owner or their Apple ID/password.

Image my surprise when I found this little tidbit of Apple ID horror!

2. I ONLY have ONE MacBook, not two, which is what EVERY response expects/assumes you to have.


A little explanation, I purchased this MacBook Pro and wanted to update to the new El Capitain OS 10.11 version,

but I did not have enough room on my HD for it, because the previous owner had a lot of trash, junk files, downloads, pictures, email, etc cluttering up space, which of course I didn't want, nor did I ever need. Likewise, I certainly didn't want his name referencing MY new laptop or pathways, directories, and so on etc, etc, etc.

SO I'm like, wipe that sucker clean.

WRONG MOVE... big mistake!!!

Which I'm sure most of you are well aware by now ...of that swift jump into Apple's h e l l h o l e!

After hours, days of research, trying this, trying that, figuring out dead-ends, frustrated, crying, yelling...like it really did any good! hmmmm


I came up with a way to re-install my previous OS without, let me say that again WITHOUT using an Apple login credentials,

so here it goes, are you ready?


This happens to be my FIRST Apple product ever, which I've never experienced their OS layout, so the learning curve was aggressive.

I've been a dedicated Windows user since 3.1, so IF I type (explain) something (terminology) "incorrectly" be understanding, ok?


So for those of you which like myself, have ONLY one Mac product and NO friends to help OR want to share my burden.


Firstly, Write this address down: http://getintopc.com/softwares/operating-systems/mac-os-x-mavericks-free-downloa d/

And NO you cannot download from your Windows computer onto a USB drive and then transfer it to your Mac.

WHY, because Windows uses FAT formatting while Mac uses Mac OS, they don't understand each other,

designed that way on purpose dont'cha know?


That is the web-address you will use to download the "Mavericks Installer.dmg", You will need this later for downloading.


You need TWO USB DRIVES, at least 8GB each (this is the secret) shhhh, don't tell...haha

Hopefully, you have two working USB ports.

IF not, just stop now, the rest is assumed and expected that you have two working USB ports on your Mac.

It was bad enough reading through all the previous posts, just to find out that I didn't have the correct Apple ID/password,

nor did I have an extra MacBook just conveniently laying around!


ON your Mac, you need to get into "Mac OS X Utilities", here's how:

HOLD down Command + Option + R while you push POWER (you can release Power only)

Keep holding others, until rotating EARTH shows up. (now you can release those other 3), This starts Internet Recovery.

This is when your Mac will attempt to connect to the internet, make sure you have either Wi-Fi or Ethernet connected,

Ethernet (hard-wired) is much faster than Wi-Fi for downloading needed files.


When "Mac OS X Utilities" finally shows up: (takes it's sweet time about it)

1. SELECT "Disk Utility"

2. Plug in one USB drive at a time, let Disk Utility recognize it, then plug in second USB drive, wait for recognition.

3.When BOTH are recognized by Disk Utility, (you'll see them appear in left-side pane)

SELECT 1st USB Drive (left-side pane), click on (will be highlighted):

SELECT "Partition" (within right-side pane)

SELECT "Partition Layout", then SELECT "1 Partition"

SELECT "Options", then SELECT "GUID Partition Table" (a must for USB drive to act as startup disk)

UNDER "Partition Information"

NAME: (I used MAC DMG, so I wouldn't get it confused with other USB drive)

FORMAT: Use "Mac OS Extended (Journaled)

SELECT "Apply", then SELECT "Partition" (this WILL format or wipe out all data on this USB drive)


***DO this same above procedures for Second USB, but name it MAC OS X ***


DO NOT REMOVE EITHER USB DRIVE


Got that so far, next:

CLOSE out (X) Disk Utility


Now, Select "Get Help Online" from "Mac OS X Utilities" menu (should be 3rd from top)

It will open up Safari browser, follow along this is very important.

On top Menu, Click on "Safari", then SELECT "Preferences"

Under "General" tab, scroll down to "Save downloaded files to:"

Click "Other", then SELECT "MAC DMG" under devices menu. Close that window.

You should have an open Safari window about "Recovery Information"

Within "Address Bar" type in web address: (same one you were suppose to write down above)

****************************

Type in and press enter.

SCROLL down to the "DOWNLOAD" button and click it.

It will open up a new browser window and then start downloading the "Mavericks Installer.dmg" package.

It is 5.95GB, so it will take some time to download. (Go goof around while it's downloading.)


WHEN it is finished downloading, close out Safari. (Safari>Quit Safari)

You should be back to the "Mac OS X Utilities" menu.

SELECT "Disk Utilities" once again.

CLICK on "MAC DMG" dropdown under USB drive heading (it will be highlighted)

SELECT "Restore" in right-side pane

Under Source: MAC DWG is entered

SELECT "Image",

then SELECT MAC DMG in left-side pane, it should show -Getintopc.com-Mavericks Installer.dmg (in right-side pane)

* NOW your SOURCE should be: -Getintopc.com-Mavericks Installer.dmg

Next, CLICK & HOLD on 2nd USB drive drop-down MAC OS X, DRAG to "Destination" in right-side pane


RECAP: (right-side pane)

Source: -Getintopc.com-Mavericks Installer.dmg

Destination: MAC OS X


Now SELECT "Restore" (bottom right)

It will ask if you are sure you want to replace "MAC OS X" with "-Getintopc.com-Mavericks Installer.dmg?

SELECT "Erase"

It will verify and start copying the data over, takes about 35 minutes.

If all went well you should have 40,147 files @ 6.01GB

When it is finished, the 2nd USB drive will now be called: "OS X Base System"


Now, REMOVE (ONLY) the USB labeled MAC DWG

Close out (X) of "Disk Utility" (Command + Q)

Close out (X) of "Mac OS X Utilities" (Command + Q)

SELECT "Choose Startup Disk"

SELECT "OS X Base System Mac OS X,10.9)

CLICK on "Restart"

It will ASK again, CLICK on "Restart"


Spinning wheel will activate and "turn for a couple of minutes",

then your Mac will power off and "restart" showing Apple Logo (also for a couple of minutes),

It will then show OS X Installer Window.

Follow Prompts to install your new OS X


I went through Apple's **** Hole and back to bring you this step-by-step guide. (LOL)

Hope it helps.


The great part is that you now have a backup USB restore drive...yippee! (for future mistakes or other Macbooks...)

Have fun,

Cali-Z



<Link Edited by Host>

Oct 10, 2017 5:36 AM in response to mauriciosedano

Sorry,

Thanks again

I got noting solved

I tried the procedure recommended by Apple for rebooting and reinstalling. The old Mac Book Pro restarts on Mac OS X El Capitan. Then I set the WiFi and my Apple ID. Again, and again and again the same answer. The first answer is you are going to be redirected to apple store Spain. The second answer is this ítem is nor available for the moment. For this reason I tried divers methods. One is to create a USB Installer. I tried with High Sierra and the process does not restart. I tried from El Capitan and the answer is the same. I`m wondering if maybe Is needed to reset something at the apple store or at the firmware in the old mac. But in short I put Hours on this and the official suportarla of apple does not get a solution.


Result: and old Mac that can not get reinstalled.

Any idea?

Jan 14, 2018 7:36 PM in response to andreas61

Ive been using PCs for about 25 years. The list of things this MacBook pro CANNOT or WILL NOT do so overshadows the few things it can, that after this mess of trying to wipe the HDD for a clean install, I'm selling it to the pawnshop for the couple hundred bucks they'll give me for it and going to Costco to buy a real computer. A PC, with more than 2 USB ports, with multiple HDMI outputs, with room to add/upgrade parts, HDD, & memory, and a PC that just works the way I need it to when I need it to without telling me I can't do this & I can't do that. "Think Different" may look cool printed on big billboards in New York City, but when it comes to computers, IF IT AINT BLOODY BROKE DON'T BLOODY FIX IT OR CHANGE IT FFS!

Jul 16, 2018 8:11 PM in response to Cali-Z

So I’m on the step of selecting the source “image” from MAC DMG and dragging MAC OS X to the destination, then selecting erase. I get a message that says “to restore the disk image, Disk Utility must scan it first.” I click scan and it says “unable to scan MAC DMG (resource busy).” Did I miss a step? What’s this nonsense?

Oct 6, 2018 12:56 PM in response to Cali-Z

I have not been able to get this to work. I made the USB stick, and after that went to the Choose startup disk and it doesn't show up! So I am not sure what I am doing wrong. This is on a 2009 MBP 15" that I can't get to work again due to the message This item is temporarily unavail on any account we have tried.


Any help would be great appreciated.

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This item is temporarily unavailable Mac error

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