This item is temporarily unavailable Mac error

After my macbook pro had become really slow the past days, I decided to reset the system, following the usual steps:

1. Press alt+power button

2. Choose Utilities --> erase Macintosh HD (or in my case, it was called macbook pro)

3. Reinstall the Mountain Lion OS X through internet.


However, after trying to install the OS X, and entering an apple id (my brother's, since his id worked - probably because he used his id when installing the OS X on this computer the first time), an error message pops up, saying:


"This item is temporarily unavailable. Please try again later"


I don't know what to do, since I have tried redoing these steps on multiple occasions this day, and with two different networks. Unfortunately, I don't have the original installation dvd:s, so I have to install the OS through internet (or if it is possible, by downloading the OS to an external hard drive, and then installing through that).


Anyways, my macbook pro is bought in the mid 2010's, maybe that information can help? I don't know what the last OS X update I used was...

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MacBook Pro

Posted on Jul 18, 2014 3:20 PM

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Posted on Dec 12, 2017 9:52 AM

Ahhh! I went in so many circles with this. I have a Mid 2011 Macbook Pro 13".

I couldn't access my Mac OS X Recovery when pressing Cmd + R or even Cmd + Shift + R, I could only access Internet Recovery Mode which was only letting me download Lion OS X. I couldn't download Lion OS X because I didn't have that OS associated with apple ID anymore, and I didn't have the original disk nor is there a physical disk being sold.


Per previous replies, I did end up buying the $20 digital version of Lion and applying the redemption code in the App Store while logged into the apple ID I would use in the Internet Recovery Mode. I did use my mac, but I'm sure you could you use the app on your iphone if you have that? But anyway, worked like a charm and now it's installing! I could cry with relief.

207 replies

Dec 5, 2015 7:10 PM in response to isaaccast

So I just figured mine out. I wanted to erase my whole disk and start over when I came to this problem. When I did the erase, I picked the disk I knew which I named before. It was the one right under the first one. Well I figured out that if I erase the very first one that shows the size then shut down my computer, then hold command and r when I stated it back. Once I did this I went to reinstall the osx then I didn't even need the apple login. I ran across this one a page where someone swore that it did not require a login. Try it! It worked for me! It will erase all your stuff on the laptop and put it back to factory, but you can use it.

Jan 15, 2016 1:54 PM in response to andreas61

******SOLVED******SOLVED******SOLVED******SOLVED*****

1. When starting your mac book hold down the 3 keys "Command/Option/R"

2. That will bring you the the internet recovery mode

3. Choose net work from the list to get connected to the internet.

Note: If trouble connection to the internet through wifi.. plug in a ethernet cable.

4. Let mac to the "reset" and after about an hour once its all done loading. It'll give you a few option and one of them is to install the operating system and it will

work this time!!!!!!!!!!!!!!

Jan 16, 2016 4:55 PM in response to junior2010

"This item is temporarily unavailable. Try again later." doesn't hit the nail onto the head (expressing this message flaw politely). After the senseless retries, consulting the blogs and Apple's helpless "support", I detected that the AppleID password has been modified since the Lion purchase 3 years ago. Then, I stopped using the old one. With the very current password, it started the download right away!


Essentially, the "Reinstall Mac OS X" feature of the "Recovery" code to download Lion demands the CURRENT Applestore login rather than the one used when the Lion was actually purchased. No word about that fact in the Apple interface.

Jan 20, 2016 2:20 PM in response to Multimeteor

Internet recovery worked for me too - doesn't require account/password I blew away my hard drive like OP and then shutdown imac, turned power back on Command/Option/R and dropped me into internet recovery - downloading the OS-X just fine now. Thanks Junior2010!


ps. Mac support also told me to do this, I was on hold reading all of these and their answer was the same as junior2010

Jan 22, 2016 4:48 PM in response to andreas61

I was having this problem with a 2010 MBP that I purchased second hand 5 years ago. I ended up shutting down the computer reconnecting the network cable and rebooting while holding down the command and R key. Eventually the spinning globe showed up and after a few minutes it gave me the menu with the 4 options. For some reason the font looked a little different this time. I chose to Reinstall OSX online and agreed to the agreement. It asked for my apple ID and password and this time it worked. The only difference is this time it installed El Capitan instead of Mountain Lion.

Feb 11, 2016 4:58 PM in response to noahfromcrossville

I don't know why I found a notification about this post in my e-mail. Neither do I get how it relates to the blog title.


Besides of that, I'd ask whether you've looked into your HDD while running Recovery Mode. This mode provides Disk Utility the same way as the O/S does.


You don't say whether you alternatively tried booting in Safe Mode (Shift key while powering up). In this mode, you have the entire O/S at hand except network, GPU etc. But Disk Utility should find the HDD too, so you could test it etc.

Feb 16, 2016 2:35 PM in response to Niverian

Here is the fix. Download or torrent lion osx dmg from the internet. Download transmac. Insert a flash drive at least 8gb in size. Open transmac. insert flash drive. When you see flash drive in the left bar right click and restore from image. Restore using the lion osx dmg you downloaded. Once it is done and with your mac off, insert flash drive. Turn on while holding option key until you see flash drive show up. Click on it and it will take you to the disk utility. Then like before click reinstall osx now it will ask where to install it, now it will install as it is installing from flash drive. This was the only way for my to get passed that annoying temporarily unavailable BS and the easiest. You will now be back up and running and installing lion. If your mac came with a diff osx this should work if you download the corresponding osx dmg. Hope this helps someone as this thread wasn't much help to me so I figured it out on my own. No thanks to apple...

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This item is temporarily unavailable Mac error

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