This item is temporarily unavailable Mac error

After my macbook pro had become really slow the past days, I decided to reset the system, following the usual steps:

1. Press alt+power button

2. Choose Utilities --> erase Macintosh HD (or in my case, it was called macbook pro)

3. Reinstall the Mountain Lion OS X through internet.


However, after trying to install the OS X, and entering an apple id (my brother's, since his id worked - probably because he used his id when installing the OS X on this computer the first time), an error message pops up, saying:


"This item is temporarily unavailable. Please try again later"


I don't know what to do, since I have tried redoing these steps on multiple occasions this day, and with two different networks. Unfortunately, I don't have the original installation dvd:s, so I have to install the OS through internet (or if it is possible, by downloading the OS to an external hard drive, and then installing through that).


Anyways, my macbook pro is bought in the mid 2010's, maybe that information can help? I don't know what the last OS X update I used was...

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MacBook Pro

Posted on Jul 18, 2014 3:20 PM

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Posted on Dec 12, 2017 9:52 AM

Ahhh! I went in so many circles with this. I have a Mid 2011 Macbook Pro 13".

I couldn't access my Mac OS X Recovery when pressing Cmd + R or even Cmd + Shift + R, I could only access Internet Recovery Mode which was only letting me download Lion OS X. I couldn't download Lion OS X because I didn't have that OS associated with apple ID anymore, and I didn't have the original disk nor is there a physical disk being sold.


Per previous replies, I did end up buying the $20 digital version of Lion and applying the redemption code in the App Store while logged into the apple ID I would use in the Internet Recovery Mode. I did use my mac, but I'm sure you could you use the app on your iphone if you have that? But anyway, worked like a charm and now it's installing! I could cry with relief.

207 replies

Jun 12, 2015 3:57 PM in response to TDrakeC

I hope this helps someone: I used the Apple ID I registered my first Macbook with. Yes, this does not help the OP but it may help someone else.


My Situation:

Bought a gently used early 2011 MB pro to replace my 2011 MB air. I wanted to upgrade to SSD so I cloned the current drive, swapped the new one in, and booted up. I PROBABLY SHOULD NOT HAVE but I erased the drive using drive utility and resumed to "Install OS X Lion". Like the OP, Lion was the ONLY choice available. Signing with my Apple ID kept returning a "This item is temporarily unavailable" (AKA "You're screwed"). I saw this post, signed in with my other Apple ID and wham, Lion is downloading now and I assume once it is done and installed I can upgrade to Mavericks. I did need a second computer.


Alternative: HOWEVER, I will acknowledge my Macbook Air came with a slim USB stick in the box that is a Recovery USB drive. I probably could have used that.


Another another alternative: buy a copy like someone else said.


I do believe what another user is correct, OS X Lion is obsolete and cannot be downloaded unless already tied to an account and wiping out the hard drive ended up ridding the firmware needed to install anything else. Tis the way of Apple, they break up with yesterday's software as quickly and as badly as Taylor Swift.

Jul 28, 2015 3:07 PM in response to andreas61

So to my understanding. If this situation happen then that only means one of two things 1) that the computer you are using, wasn't originally yours to begin with or 2) the log in (username and password) you used when you first bought this laptop isn't the one that you are using now. The solution is that you need to ask your brother what was his original log in. I had bought my laptop from my friend and got the same thing. Until I had asked them for their original ID and password was I able to download OS X Maverick. Please let me know if this helps.

Aug 29, 2015 4:46 PM in response to andreas61

This is what I did:

1. Backed up all my data with Time Machine (if your HDD has crashed you may not be able to do this or you may need to rely on previous time machine backups (if you have them).

2. Replaced the HDD in my 2011 Mac Book Pro with a new SSD - I used a new Samsung 850 EVO 500GB SSD HDD, cost AUD$259.

3. Used a friend's Mac to download Yosemite (the internet restore would not work with same "this item temporarily unavailable" problem persisting).

and made a bootable Yosemite thumb drive (http://osxdaily.com/2014/10/16/make-os-x-yosemite-boot-install-drive/),

4. Booted up my Mac Book Pro with new SSD on this bootable thumb drive and followed the instructions to reinstall the OSX

5. Reinstalled data I wanted from my time machine backup.


My Mac Book Pro now performs like a Mac Book Air, boots up from cold in 15-20 seconds and all apps open almost instantly.

Battery life also has improved and the internal heat is lower. The total weight of the Mac Book is now also 50 grams lighter (every bit helps!)

Aug 30, 2015 7:06 PM in response to itstonyb

SOLVED!!!!!!!!

without any help from useless support at apple....btw



The reason you get this message is YOUR apple id is not associated to an apple o/s.


DO Not use someone elses apple id. Youll get all their apps.


In the 4 choices you get click "GET HELP ONLINE"


This opens Safari.


Click icloud and sign in with your apple id.


Now you can go back to installing screen and the downloading will finally work because you have now shown applie id youve logged in from your computer.



What a **** show and i can't believe how easy it was to fix

Nov 14, 2015 10:05 PM in response to adamh1122

If you try to Reinstall OS X and the version of OS X on your machine at purchase is different from the current version, the recovery likely will not wrk. Restart holding option-command-R to enter internet recovery. Apple servers will restore your device to the originally installed OS. In my case I was trying to reinstall El Capitan, but the computer was purchased with Mavericks. The internet recovery worked great.

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This item is temporarily unavailable Mac error

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