This item is temporarily unavailable Mac error

After my macbook pro had become really slow the past days, I decided to reset the system, following the usual steps:

1. Press alt+power button

2. Choose Utilities --> erase Macintosh HD (or in my case, it was called macbook pro)

3. Reinstall the Mountain Lion OS X through internet.


However, after trying to install the OS X, and entering an apple id (my brother's, since his id worked - probably because he used his id when installing the OS X on this computer the first time), an error message pops up, saying:


"This item is temporarily unavailable. Please try again later"


I don't know what to do, since I have tried redoing these steps on multiple occasions this day, and with two different networks. Unfortunately, I don't have the original installation dvd:s, so I have to install the OS through internet (or if it is possible, by downloading the OS to an external hard drive, and then installing through that).


Anyways, my macbook pro is bought in the mid 2010's, maybe that information can help? I don't know what the last OS X update I used was...

[Re-Titled by Host]

MacBook Pro

Posted on Jul 18, 2014 3:20 PM

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Posted on Feb 17, 2018 9:36 AM

Thanks, THIS ONE REALLY WORKS. Glad I found it before bothering to faff around making bootable USB. Virtual Hugs & Kisses to you.


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Re: this item is temporarily unavailable

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Pcguyvancouver

SOLVED!!!!!!!!

without any help from useless support at apple....btw



The reason you get this message is YOUR apple id is not associated to an apple o/s.


DO Not use someone elses apple id. Youll get all their apps.


In the 4 choices you get click "GET HELP ONLINE"


This opens Safari.


Click icloud and sign in with your apple id.


Now you can go back to installing screen and the downloading will finally work because you have now shown applie id youve logged in from your computer.



What a **** show and i can't believe how easy it was to fix

207 replies

Jul 28, 2015 3:07 PM in response to andreas61

So to my understanding. If this situation happen then that only means one of two things 1) that the computer you are using, wasn't originally yours to begin with or 2) the log in (username and password) you used when you first bought this laptop isn't the one that you are using now. The solution is that you need to ask your brother what was his original log in. I had bought my laptop from my friend and got the same thing. Until I had asked them for their original ID and password was I able to download OS X Maverick. Please let me know if this helps.

Aug 29, 2015 4:46 PM in response to andreas61

This is what I did:

1. Backed up all my data with Time Machine (if your HDD has crashed you may not be able to do this or you may need to rely on previous time machine backups (if you have them).

2. Replaced the HDD in my 2011 Mac Book Pro with a new SSD - I used a new Samsung 850 EVO 500GB SSD HDD, cost AUD$259.

3. Used a friend's Mac to download Yosemite (the internet restore would not work with same "this item temporarily unavailable" problem persisting).

and made a bootable Yosemite thumb drive (http://osxdaily.com/2014/10/16/make-os-x-yosemite-boot-install-drive/),

4. Booted up my Mac Book Pro with new SSD on this bootable thumb drive and followed the instructions to reinstall the OSX

5. Reinstalled data I wanted from my time machine backup.


My Mac Book Pro now performs like a Mac Book Air, boots up from cold in 15-20 seconds and all apps open almost instantly.

Battery life also has improved and the internal heat is lower. The total weight of the Mac Book is now also 50 grams lighter (every bit helps!)

Aug 30, 2015 7:06 PM in response to itstonyb

SOLVED!!!!!!!!

without any help from useless support at apple....btw



The reason you get this message is YOUR apple id is not associated to an apple o/s.


DO Not use someone elses apple id. Youll get all their apps.


In the 4 choices you get click "GET HELP ONLINE"


This opens Safari.


Click icloud and sign in with your apple id.


Now you can go back to installing screen and the downloading will finally work because you have now shown applie id youve logged in from your computer.



What a **** show and i can't believe how easy it was to fix

Nov 14, 2015 10:05 PM in response to adamh1122

If you try to Reinstall OS X and the version of OS X on your machine at purchase is different from the current version, the recovery likely will not wrk. Restart holding option-command-R to enter internet recovery. Apple servers will restore your device to the originally installed OS. In my case I was trying to reinstall El Capitan, but the computer was purchased with Mavericks. The internet recovery worked great.

Dec 5, 2015 7:10 PM in response to isaaccast

So I just figured mine out. I wanted to erase my whole disk and start over when I came to this problem. When I did the erase, I picked the disk I knew which I named before. It was the one right under the first one. Well I figured out that if I erase the very first one that shows the size then shut down my computer, then hold command and r when I stated it back. Once I did this I went to reinstall the osx then I didn't even need the apple login. I ran across this one a page where someone swore that it did not require a login. Try it! It worked for me! It will erase all your stuff on the laptop and put it back to factory, but you can use it.

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This item is temporarily unavailable Mac error

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