This item is temporarily unavailable Mac error

After my macbook pro had become really slow the past days, I decided to reset the system, following the usual steps:

1. Press alt+power button

2. Choose Utilities --> erase Macintosh HD (or in my case, it was called macbook pro)

3. Reinstall the Mountain Lion OS X through internet.


However, after trying to install the OS X, and entering an apple id (my brother's, since his id worked - probably because he used his id when installing the OS X on this computer the first time), an error message pops up, saying:


"This item is temporarily unavailable. Please try again later"


I don't know what to do, since I have tried redoing these steps on multiple occasions this day, and with two different networks. Unfortunately, I don't have the original installation dvd:s, so I have to install the OS through internet (or if it is possible, by downloading the OS to an external hard drive, and then installing through that).


Anyways, my macbook pro is bought in the mid 2010's, maybe that information can help? I don't know what the last OS X update I used was...

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MacBook Pro

Posted on Jul 18, 2014 3:20 PM

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Posted on Dec 12, 2017 9:52 AM

Ahhh! I went in so many circles with this. I have a Mid 2011 Macbook Pro 13".

I couldn't access my Mac OS X Recovery when pressing Cmd + R or even Cmd + Shift + R, I could only access Internet Recovery Mode which was only letting me download Lion OS X. I couldn't download Lion OS X because I didn't have that OS associated with apple ID anymore, and I didn't have the original disk nor is there a physical disk being sold.


Per previous replies, I did end up buying the $20 digital version of Lion and applying the redemption code in the App Store while logged into the apple ID I would use in the Internet Recovery Mode. I did use my mac, but I'm sure you could you use the app on your iphone if you have that? But anyway, worked like a charm and now it's installing! I could cry with relief.

207 replies

Jan 3, 2017 9:37 AM in response to andreas61

I have had this problem on several Macs. First to dispel a myth seen in this thread. You can always download an OS, even if it is not current, as long as you have previously downloaded it from the App Store. I have repeatedly solved the "not available" problem simply by logging in as a different user that has definitely downloaded that version of the MacOS before.


Good luck.

Feb 13, 2017 4:46 PM in response to andreas61

The message "This item is temporarily unavailable. Please try again later" pops up most probably because you are not signed in to the apple store on your mac (on iTunes not on the Safari). To solve it, open the iTunes, click on the "Purchased" button on the top menu and sign in using your apple ID and password. The message should not come up again.

May 18, 2017 5:50 AM in response to andreas61

Guys its very Easy and i have solved this issue.


Please when you see this message while re-installing OS X old or latest

"This item is temporarily unavailable. Please try again later”.

Just use the first apple ID you used in this device when activate it as a first time and to download and purchase on app store.


🙂 100% will solve the Issue because the Item mean (apple ID) and unavailable mean its not the original apple ID used on this device for downloading and purchase.

May 19, 2017 12:52 AM in response to Kem0o0o

Okay thanks.


The issue is that my first email was: sk****@hotmail.com which was the one I used first time on my macbook pro in 2011.
I have changed the mail and password since then, and now I can't remember the password I used for my old apple id for sk*****@hotmail.com - and when I enter the latest Apple ID mail and password it tells me: "this item is temporarily unavailable".


I tried to guess the old password so many times, that it wants me to "reset my account" / it also says: "Your account has been turned off"

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This item is temporarily unavailable Mac error

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