Macbook suddenly slow

Hi,


I have been having trouble with my Mac speed. It came on suddenly yesterday when I awakened my computer from sleep. The specific issues are that finder is especially slow. I have trouble opening folders on my desktop. But the browser windows have been slow as well, as in when I try to open a new tab. Youtube was particularly slow. Every time anything is slow the rainbow spinny icon pops up. Even writing this message was incredibly slow, it paused every 15 seconds. Thanks!


I have my EtreCheck report:


EtreCheck version: 1.9.12 (48)

Report generated July 19, 2014 4:08:02 PM CDT


Hardware Information:

MacBook Pro (13-inch, Mid 2012) (Verified)

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 CPU: 2 cores

4 GB RAM


Video Information:

Intel HD Graphics 4000 - VRAM: 384 MB

Color LCD 1280 x 800


System Software:

Mac OS X 10.7.5 (11G63b) - Uptime: 0 days 0:30:29


Disk Information:

TOSHIBA MK5065GSXF disk0 : (500.11 GB)

disk0s1 (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) / [Startup]: 499.25 GB (462.37 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB


MATSHITADVD-R UJ-8A8


USB Information:

Apple Computer, Inc. IR Receiver

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. FaceTime HD Camera (Built-in)


Thunderbolt Information:

Apple, Inc. MacBook Pro


Launch Daemons:

[loaded] com.adobe.fpsaud.plist Support

[running] com.cisco.anyconnect.vpnagentd.plist Support

[loaded] com.google.keystone.daemon.plist Support

[loaded] com.microsoft.office.licensing.helper.plist Support

[loaded] com.oracle.java.Helper-Tool.plist Support


Launch Agents:

[loaded] com.cisco.anyconnect.gui.plist Support

[loaded] com.google.keystone.agent.plist Support

[loaded] com.oracle.java.Java-Updater.plist Support


User Launch Agents:

[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist

[loaded] com.facebook.videochat.[redacted].plist Support


User Login Items:

iTunesHelper

Dropbox


Internet Plug-ins:

WidevineMediaOptimizer: Version: 6.0.0.12607 - SDK 10.7 Support

FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support

QuickTime Plugin: Version: 7.7.1

Flash Player: Version: 14.0.0.145 - SDK 10.6 Support

o1dbrowserplugin: Version: 5.4.2.18903 Support

CitrixICAClientPlugIn: Version: 11.2.0 Support

SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 Support

googletalkbrowserplugin: Version: 5.4.2.18903 Support

Silverlight: Version: 5.1.20125.0 - SDK 10.6 Support

DirectorShockwave: Version: 11.6.8r638 Support

JavaAppletPlugin: Version: Java 7 Update 55 Check version


Audio Plug-ins:

iSightAudio: Version: 7.7.1 - SDK 10.7


iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.3 - SDK 10.7


3rd Party Preference Panes:

Citrix Online Plug-in Support

Flash Player Support

Java Support


Time Machine:

Time Machine not configured!


Top Processes by CPU:

5% Safari

4% WebProcess

3% WindowServer

1% hidd

0% cookied


Top Processes by Memory:

152 MB WebProcess

94 MB Safari

94 MB mds

86 MB Dropbox

61 MB Finder


Virtual Memory Information:

1.95 GB Free RAM

1.01 GB Active RAM

377 MB Inactive RAM

685 MB Wired RAM

815 MB Page-ins

0 B Page-outs

Mac Pro, Mac OS X (10.7.5)

Posted on Jul 19, 2014 4:23 PM

Reply
4 replies

Jul 19, 2014 4:43 PM in response to jsbears48

Pre-Mavericks


Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.


Mavericks and later


Open Activity Monitor in the Utilities folder. Select All Processes from the View menu. Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.


There is nothing obvious in your EtreCheck report.

Jul 19, 2014 4:57 PM in response to jsbears48

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

Jul 19, 2014 5:15 PM in response to jsbears48

As a second thought, here, how about uninstalling the Cisco VPN software and see if that improves performance. If it doesn't, you can always reinstall it.


Uninstalling Software: The Basics


Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.


Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.


Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.


Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.


Some software use startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.


If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, EasyFind, instead.


Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.


There are many utilities that can uninstall applications. Here is a selection:


1. AppZapper

2. AppDelete

3. Automaton

4. Hazel

5. AppCleaner

6. CleanApp

7. iTrash

8. Amnesia

9. Uninstaller

10. Spring Cleaning


For more information visit The XLab FAQs and read the FAQ on removing software.

Jul 20, 2014 1:56 AM in response to jsbears48

You have had excellent replies already:

MadMacs post in the original thread, I seem to remember that Director Shockwave is better gone in Lion (and certainly in later OSX).

The vpn uninstall that Kappy proposes.

I do not know all uninstallers that Kappy mentions, most may not delete the chosen apps completely; there is one disaster app in the list: iTrash, which you should NOT use, because it deletes more than is there and other apps may be harmed (especially when you have one or more Adobe apps installed). The one that are harmless in my experience (although not perfect perhaps) are appzapper appcleaner and (paid) appdelete. But Linc is dead against the use of all these apps.

Now my question: in the original thread you mentioned that the issue appeared suddenly: what did you do or uninstall or install or change before you shut down the evening before??? Nothing special?: it may be a hardware issue.

Maybe a SMC and Pram reset helps, it does not harm normally.

Lex

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Macbook suddenly slow

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