MBA mid 2011 2.9 Firmware update just killed by Air

I have a mid 2011 13 Macbook Air.

I downloaded and installed the (MacBook Air EFI Firmware Update 2.9) latest Apple firmware update.

The update seemed to install fine, then asked for a reboot.


The MBA shutdown and never came back on.


Tried SMC reset, with and without power adapter. Nothing. The thing is dead.


Out of warranty. No Applestore in this country (Greece). Retailer I bought it from doesn't want to know about it.

Local "official" Apple support will try and fix it for a fee of course.


Thank you Apple.

MacBook Air, OS X Mavericks (10.9.4)

Posted on Jul 22, 2014 12:29 AM

Reply
174 replies

Jul 24, 2014 12:38 PM in response to Wingman2211

Exactly the same experience as all you guys.


Tried to update, got a black screen then a restart, saw that the update was still available.

Then my laptop starts not being able to connect to WiFi after sleep.


shutdown my laptop (power off) and start up again and it seems no worse for the wear.


MBA 2011, 11", 64 GB

Boot ROM Version: MBA41.0077.B0F

SMC Version (system): 1.74f4

Jul 24, 2014 2:00 PM in response to memnongr

Same thing with me. I downloaded the update, installed it, and when the update was (presumably) ready to install, the machine shut down instead of rebooting and has refused to start ever since. No key combination I've seen yet has persuaded it to start up. It's thoroughly bricked. I have a Genius Bar appointment tonight; if they come up with something novel I'll post it.

Jul 25, 2014 11:08 AM in response to Loner T

Hmm, my 11 inch MBA, after trying to install the recent toxic update, has escaped with no apparent ill affects. However, I do have a sinking feeling something may yet emerge. Above all, the one hour unresponsiveness of my MBA has severely shaken my faith in Apple's updates. I have long waited a few weeks before updating OS', and now intend to similarly wait with updates. Apple needs to do better!

Jul 25, 2014 4:17 PM in response to Loner T

That URL to a support page no longer exists - gets a 404 instead.


My Macbook Air doesn't have integrity issues described here in this thread but the WiFi connection has issues now never before seen. I can see my router but I have to manually select it from a list now to get a connection following a sleep episode (turns off WiFi). I suspect that the EFI firmware version 2.9 has an issue handling WiFi.

Jul 25, 2014 6:33 PM in response to margariet

I have already mentioned the WiFi sleep issue before. One more issue I see is that when the MBA wakes up from sleep, it takes a solid 4-5 seconds before the time is updated. Until then the time of the previous sleep is seen. Does anyone else see this too? This is not always the case, but typically after extended sleep time (say overnight).


Needless to say, this has been one botched update from Apple - they need to put more resources in the QA before the release.

Jul 25, 2014 6:51 PM in response to amitabhfromsan jose

The firmware is implementing an aggressive approach to battery conservation. It drops wifi connections (put radio to sleep), the display updates are slower (date/time). There have been issues with IP allocation (on DHCP machines) where it takes a while for the interface to wake up and try to renew IP leases. I have also seen IPSec VPNs being dropped because the physical layer connection was severed.


Small, lighter devices put more pressure on battery management, due to lower charge capacities. Some tweaking is possible. For example, if the power adapter is connected, the IPSec VPN stays up.


Shorter QA cycles with aggressive time-to-market will always cause issues. /var/log/install.log can provide a historical list of software update frequency.


The Free 10.9.x updates are eventually very expensive for customers. 😟

Jul 26, 2014 12:48 PM in response to memnongr

As an early adopter I to rushed to manually update the EFI. 😝

I now have the Wi-Fi issue not automatically connecting to my network.

Also, my MBA now takes about 15-25 min to boot the OS!

It is like starting from an old 1,44", and old suppressed memories return.

I normally just let the MBA sleep and then it is somehow ok.


Is there no possibility to restore to the former EFI?

Hello Apple! You screwed my MBA, now it is time to un-screw.

Jul 26, 2014 1:02 PM in response to iKyrre!

iKyrre! wrote:


Is there no possibility to restore to the former EFI?

No. There is no official Apple-supported method. 😉


The firmware restoration CDs mentioned here - About the Firmware Restoration CD (Intel-based Macs) - also have the following caveat.


You can only use this to restore the firmware after an interrupted or unsuccessful update.

...

Note: This CD cannot be used to return an Intel-based Macintosh computer's firmware to a previous version if a successful update has already been performed.


The trust of 'Early Adopters' is slowly eroding and every such mis-step pushes them closer to the precipice. 😢

Jul 28, 2014 7:37 AM in response to Albert in Miami

Apple Customer Care walked me through this:


1) Finder > Go (Option Key) > Library


2) Go to: Application Support > App Store


3) Delete updatejournal.plist


4) Reboot


5) Open App Store


The above steps removed the history "Updates Installed in the Last 30 Days" (showing now only "MacBook Air EFI Firmware Update"). However, it stopped App Store from thinking I still had another update available ("MacBook Air EFI Firmware Update").


Not sure that will work for everyone, but I wanted to share in case it helped.


Note: I do not have an AppleCare support plan. I told support that I should not have to pay for support due to an issue with a Firmware update turning my laptop into a brick.

Jul 28, 2014 11:24 PM in response to memnongr

Update downloaded, restarted, and it never came back on.

So I took my MBA to apple store last Saturday, and was told

this is not an update issue (they didn't aware of it or was denying it),

but a hardware issue, and only way to fix it is to pay $289 for replacing

a logic board. I was so mad. i will have to wait for Apple to come up

with a better solution.

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MBA mid 2011 2.9 Firmware update just killed by Air

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