i purchased an iphone 5s from apple store and i founded dust particle in camera and i am in pakistan right now my phone is in warranty is there any solution because i cannot go back to america to apple store.plz help

i purchased an iphone 5s from apple store and i founded dust particle in camera i am in pakistan right now my phone is in warranty is there any solution because i cannot go back to america to apple store.plz help

iPhone 5s, iOS 7.1.2

Posted on Jul 25, 2014 2:51 PM

Reply
2 replies

Jul 25, 2014 2:57 PM in response to irtaza rajpoot

Sorry, but your warranty is only good in the US. It will not be honored in Pakistan. You can make arrangements with the store where it was purchased or directly with Apple to send it back for replacement. Do not send it back until you have made said arrangements.


Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.


To contact product and tech support: Contacting Apple for support and service - this includes

international calling numbers..


For Mac App Store: Apple - Support - Mac App Store.

For iTunes: Apple - Support - iTunes.

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i purchased an iphone 5s from apple store and i founded dust particle in camera and i am in pakistan right now my phone is in warranty is there any solution because i cannot go back to america to apple store.plz help

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