Time Machine doesnt work with McAfee Internet Security Software

Question

Level 1

0 points

Time Machine doesnt work with McAfee Internet Security Software

Hello,

I recently installed the McAfee product All Access Internet Security on my 2011 iMac (10.9.4) and configured the real time scan, spyware, application protection and firewall features. All appeared to be running fine with no performance degradation which is great, but after some testing I discovered that the firewall feature prevents Time Machine from connecting to Time Capsule and back ups don't work. Upon deactivating the firewall feature but leaving all other McAfee services running the Time Machine works fine again and all is well.

I'm wondering if there is a way to make a change to a setting that will allow the McAfee firewall to run as two layers of protection (Desktop Firewall and Time Capsule firewall) would be ideal.

Has anyone experienced this or have any suggestions on where to start ?

Thanks everyone.

Chris

iMac (27-inch Mid 2011), OS X Mavericks (10.9.4)

Posted on Jul 26, 2014 9:13 PM

Reply

Answer 1

Best reply

giorio

Level 1

10 points

Dec 2, 2014 6:01 PM in response to cjmano

Just did it here and its working.

My first language is portuguese, so I will try to guess what the similar in English, ok?

1- Go to Mcafee "Preferences"(clic on the Mcfee icon in the upside of your monitor)

2- Go to "Firewall"

3- Here there is a choice in the little window: "Type: public" is the default option. I changed it to "Type: house or work".

Its working now. Already made two backups in Time Machine(Time Capsule). Don't know what will happen after a day or two. 🙂

Reply

Answer 2

giorio

Level 1

10 points

Dec 3, 2014 3:09 AM in response to giorio

Forgot to tell:

in Preferences ----> Aplication Protection -----> Rules. Add(clicking on the plus icon) the application Time Machine, and the action is ""allow execution will all access to network".

Reply

Answer 3

Feb 17, 2015 4:30 AM in response to giorio

i am having the same issue and the above has not resolved it.

i have attached a screen shot of the error

Reply

Answer 4

Geoff_s

Level 1

5 points

Apr 6, 2015 12:33 PM in response to giorio

Thanks Giorio. I had a problem because I replaced my iMac with a new one because the old one had packed up. Although the Time Capsule had successfully restored to the new machine, from that point on it could not connect. after a process of elimination I switched of the McAfee firewall, the Time Capsule then connected OK. But of course I wanted the Time Capsule to work with the McAfee firewall on, and your answer provided the solutio. Much appreciated, thanks.

Reply

Answer 5

Apr 22, 2015 7:44 AM in response to giorio

Thank you Giorio...this solved the problem immediately.

Reply