I am using Apple TV generation 2. when I open the CNBC app, I am unable to see the access code required for the sign in. Does anyone know why this might be happening? There is only a black Space where the access code is supposed to be.
AppleTV 2
Hello rdh1971
Try a few of the troubleshooting down below. First start with simply restarting your Apple TV to see if that takes care of it. You can also try restoring your Apple TV, which would clear out any settings that may be causing issues. If that does not work, consult the last article to for additional support.
Apple TV: How to restart your Apple TV
http://support.apple.com/kb/HT3180
Apple TV (2nd and 3rd generation): Restoring your Apple TV
http://support.apple.com/kb/HT4367
Contact Apple TV content providers
http://support.apple.com/kb/HT4799
Regards,
-Norm G.
cnbc access code
