Paragon installer

I try to install the ‘Paragon - NTFS for Mac’ driver for my mac pro, but it exit automatically when I install.


Just wanna know what’s wrong with my mac, as I can istall this driver to my other mac air (using system 10.8.5).


Thanks,


Nic

MacBook Pro, OS X Mavericks (10.9.4)

Posted on Jul 30, 2014 5:50 PM

Reply
4 replies

Jul 30, 2014 6:29 PM in response to Nicole Ke

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

Select

/var/log install.log

from the log list on the left. If you don't see that list, select

View Show Log List

from the menu bar at the top of the screen. The contents of the log will appear on the right. Each log message begins with a timestamp. Select the messages from the time of the last installation or update attempt. If you're not sure when that was, click the Clear Display button in the toolbar of the Console window and then try the installation again. Select the new messages that appear. Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).

☞ If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.

☞ When posting a log extract, be selective. Don't post more than is requested.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

☞ Please don't post screenshots of log messages—post the text.

☞ Some private information, such as your name, may appear in the log. Anonymize before posting. You may need to use a text editor with search and replace, such as TextEdit.

Jul 30, 2014 6:55 PM in response to Linc Davis

Hi Linc,


'If you're not sure when that was, click the Clear Displaybutton in the toolbar of the Console window and then try the installation again. Select the new messages that appear'

i tried the installation again, but there is no new messages.

what should i do then?

BTW, is it something wrong with my mac pro? or just because Paragon didnt support osx 10.9?

thanks,

Jul 30, 2014 7:05 PM in response to Nicole Ke

There isn't much I can tell you without information from the log. First, make sure you have the latest version of the software. If you do, see below.

Start up in safe mode and try the installation again.

Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.

Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.

The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

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