Your Forum software is incorrectly identifying Internet Explorer 11 at IE 6, please Fix, I sometimes log in on a PC laptop and provide help in pro audio, this makes it impossible. So fix the Jive A## software.
This was occurring with several browsers when the change was first made, thought it had been fixed. I've reported on your post also just to be sure it is passed along.
Given the current security breach in Internet Explorer you might want to also use Firefox in the interim until Microsoft issues a patch.
Thanks for the follow-up, don't know why that message popped up all of a sudden, been using the same browser since the changeover and had never seen it before.
I have Firefox as well, but IE is twice as fast and for the most part does well.
You may want to try these changes to adjust the layout of ACS web pages for a laptop.
Adjust the format and layout of ASC Web Pages
Robert
Bugs are still persistent after all this time. Using Safari and got this a few minutes ago:
A web site is able to check what browser you claim to be using.
What is my user agent?
In the olden days some websites got this check wrong. The work-around was to change your user agent to something the site supported like IE.
Look for an Addon the allows you to change your claimed user agent.
There are two techniques for checking browser capability
1) The simplistic but not recommended way is to check on what your agent you claim to be using.
2) Check the capabilities of whatever your browser supports. If the web site needs to use css, it checks whether or not the browser supports css. This is the perferred way of doing things.
Robert
A number of people have reported getting the erroneous message. I got it on my iPad when I wanted the iPad forum. It's a Jive error.
I was suggesting as a work-around that you might mess with your user agent. iCab on the iPad allows you to change your user agent.
It's probably a long shot that messing with the user agent would do anything.
Curiously, apple restricts Safari to OS X. You better get some other browser for the iPad. 😉
Thanks for the tip. Fortunately the message goes away when you close the tab.
According to What is my user agent? I'm using Safari.
Likewise!
I'm still getting the Jive browser error message. I'm using the latest Firefox browser on 10.9.4. Got the same message using Chromium a few days ago. Changing the user agent doesn't work. I had to make several attempts to access this forum to make this post. Jive kept telling me I was using IE6. Very annoying.
Mr. Oldfart 😉
I'll betcha it doesn't happen every time does it? Likely another "Glitch du jour" <- not coined by me, I just like it
It has been said that it is the JiveWare misreading the User Agent. Seems to me that might not be possible, as the JiveWare is GIVEN the browser info BY the browser, is it not? I am not saying that the JiveWare is incapable of misinterpreting what it is given though!
With these new browsers, Could be easy (however unlikely) to tell Firefox or Safari (in this case) what user agent to use:
Maybe a little of both at fault, but my $ is on the misinterpretation.
best regards
CCC
This is laughable.
I'm actually using a Mac Pro and Safari. Some pages from Apple Support report the same error, saying Jive doesn't support Internet Explorer. Lol.
Apple, get your **** together.
for clarity - CCC ≠ A p p l e
A lot of error messages are generic. What I mean is the programmer found some error and makes a guess as to what the problem is. The developers of these forums found some problem when initiating the download of one of these forum web page. The developer wrongly figured that any such problem with downloading a web page was because of user was running ie6.
What do you do? Your guess is as good as mine. I'd try:
-- erasing all cookies associated with these discussions
-- clear the cache
-- TRY another web browser
Robert
Jive has detected Internet Explorer 6 - WRONG!!
