Want to highlight a helpful answer? Upvote!
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Hi
I purchased 10 songs at once and I cannot get one of them to download to my iphone5s. I have tried syncing my phone to the computer. I have tried to use the cloud icon on my phone to download on to my phone. I cannot figure out why this one song will not download. It is checked on my computer to sync. I have gone on to the itunes site to see if re-downloading it however it just says purchased. Any suggestions?
iPhone 5s, iOS 7.1.2
Hello beck6453
If the songs are not downloading properly to your iPhone, then check to make sure that the settings are correct, like Date & Time set to Automatic. If all else fails then report the issue to the iTunes Store
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
http://reportaproblem.apple.com
Regards,
-Norm G.
I cannot get a song to sync or download on to my iphone5s
