Open XML file ___ cannot be opened...
I have read of several people having the same problem but cannot find a definitive answer. I am on an iMac with version 10.6.8 OS X. I bought and installed Office 2011 last week (version 14.4.0) and I cannot open any file that I had created in version 2008 nor any file sent to me (I use Outlook Web email). The complete error message is: "The Open XML file solar.docx cannot be opened because there are problems with the contents or the file name might contain invalid characters (for example, \/)." I am at a loss as what do do. I am not a "techie" person, so any fix needs to be "spelled" out clearly.
Thanks for any help.
~Cynthia
Microsoft Office 2011-OTHER, Mac OS X (10.6.8)