Where on my computer would I find a movie I redeemed from Fox?

I used a redemption code to download a movie. I chose ITunes and it downloaded. Now I can't find it on my computer and I can't redeem it again.

Posted on Aug 7, 2014 12:03 PM

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1 reply

Aug 9, 2014 10:12 AM in response to nmprnss

Hello nmprnss


Start with checking in the Purchased section in the iTunes Store. Once you are there you should be able to see all the purchases that you have made as well as for the movie that you redeemed. If the movie has a cloud symbol, then tap it to download the movie again. If it says that it is downloaded then it is already in the Movies section of your iTunes library. If you do not see it in your library, then navigate to your Music Folder, Then go to iTunes >iTunes Media > Movies and locate the movie. All you have to do after that is to drag the file on top of iTunes and it will start playing the movie for you. Also not that you will not have to do that again as the file should be in your iTunes library from now on.


Download past purchases

http://support.apple.com/kb/HT2519


Where are my iTunes files located?

http://support.apple.com/kb/ht1391


iTunes 11 for Windows: Import music and video already on your computer

http://support.apple.com/kb/PH12493


Regards,

-Norm G.

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Where on my computer would I find a movie I redeemed from Fox?

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