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My iMac desktop keeps freezing on my. Here is the EtreCheck report.

Any help would be much appreciated! I have spent numerous hours attempting to fix this issue. The computer specifically freezes when I open mail and iMessage.

EtreCheck version: 1.9.13 (49)

Report generated August 10, 2014 at 9:51:07 AM MST


Hardware Information: ?

iMac (21.5-inch, Late 2009) (Verified)

iMac - model: iMac10,1

1 3.06 GHz Intel Core 2 Duo CPU: 2 cores

4 GB RAM


Video Information: ?

ATI Radeon HD 4670 - VRAM: 256 MB

iMac 1920 x 1080


System Software: ?

OS X 10.9.4 (13E28) - Uptime: 0 days 0:26:22


Disk Information: ?

ST31000528ASQ disk0 : (1 TB)

S.M.A.R.T. Status: Verified

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) / [Startup]: 693.6 GB (497.48 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB

Liz Back Up (disk0s4) /Volumes/Liz Back Up: 305.61 GB (66.2 GB free)


HL-DT-ST DVDRW GA11N


USB Information: ?

Apple Inc. Built-in iSight

Apple Internal Memory Card Reader

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller


Gatekeeper: ?

Mac App Store and identified developers


Kernel Extensions: ?

[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) Support

[loaded] com.avast.PacketForwarder (1.4 - SDK 10.9) Support

[loaded] com.logmein.driver.LogMeInSoundDriver (1.0.3 - SDK 10.5) Support


Launch Daemons: ?

[loaded] com.adobe.fpsaud.plist Support

[loaded] com.avast.init.plist Support

[loaded] com.avast.uninstall.plist Support

[loaded] com.avast.update.plist Support

[running] com.carbonite.launchd.carbonitedaemon.plist Support

[loaded] com.google.keystone.daemon.plist Support

[not loaded] com.logmein.logmeinblanker.plist Support

[running] com.logmein.logmeinserver.plist Support

[loaded] com.logmein.raupdate.plist Support

[running] com.memeo.WDMemeod.plist Support

[not loaded] com.teamviewer.teamviewer_service.plist Support

[loaded] org.macosforge.xquartz.privileged_startx.plist Support


Launch Agents: ?

[loaded] com.avast.userinit.plist Support

[loaded] com.carbonite.launchd.carbonitealerts.plist Support

[running] com.carbonite.launchd.carbonitestatus.plist Support

[loaded] com.google.keystone.agent.plist Support

[failed] com.logmein.LMILaunchAgentFixer.plist Support

[running] com.logmein.logmeingui.plist Support

[running] com.logmein.logmeinguiagent.plist Support

[not loaded] com.logmein.logmeinguiagentatlogin.plist Support

[not loaded] com.teamviewer.teamviewer.plist Support

[not loaded] com.teamviewer.teamviewer_desktop.plist Support

[loaded] org.macosforge.xquartz.startx.plist Support


User Launch Agents: ?

[loaded] com.adobe.ARM.[...].plist Support

[loaded] com.avast.home.userinit.plist Support


User Login Items: ?

Garmin Express Service

VMware Fusion Helper

iTunesHelper

AdobeResourceSynchronizer

EvernoteHelper

Dropbox

ClamXavSentry

WDMemeoAgent


Internet Plug-ins: ?

LogMeInSafari64: Version: 1.0.660 Support

Default Browser: Version: 537 - SDK 10.9

Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support

AdobePDFViewerNPAPI: Version: 10.1.10 Support

FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support

LogMeIn: Version: 1.0.660 Support

Silverlight: Version: 4.0.50917.0 Support

Flash Player: Version: 14.0.0.145 - SDK 10.6 Support

LogMeInSafari32: Version: 1.0.660 Support

QuickTime Plugin: Version: 7.7.3

iPhotoPhotocast: Version: 7.0

AdobePDFViewer: Version: 10.1.10 Support

JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version


Safari Extensions: ?

wrc


Audio Plug-ins: ?

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 2.0 - SDK 10.9

AppleAVBAudio: Version: 203.2 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9


iTunes Plug-ins: ?

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9


3rd Party Preference Panes: ?

Carbonite Support

Flash Player Support

Flip4Mac WMV Support


Time Machine: ?

Skip System Files: NO

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Macintosh HD: Disk size: 645.96 GB Disk used: 182.65 GB

Destinations:

Liz Back Up [Local] (Last used)

Total size: 284.62 GB

Total number of backups: 15

Oldest backup: 2014-07-28 07:09:44 +0000

Last backup: 2014-08-08 05:05:15 +0000

Size of backup disk: Too small

Backup size 284.62 GB < (Disk used 182.65 GB X 3)

Time Machine details may not be accurate.

All volumes being backed up may not be listed.


Top Processes by CPU: ?

61% CarboniteDaemon

14% WindowServer

6% com.apple.WebKit.Networking

3% Safari

2% cookied


Top Processes by Memory: ?

172 MB Safari

127 MB com.avast.daemon

115 MB clamd

98 MB mds_stores

70 MB Dropbox


Virtual Memory Information: ?

1.17 GB Free RAM

1.90 GB Active RAM

414 MB Inactive RAM

535 MB Wired RAM

774 MB Page-ins

0 B Page-outs

Posted on Aug 10, 2014 10:12 AM

Reply
26 replies

Aug 18, 2014 4:04 PM in response to Johnootz

If a standard permissions repair and disk verify does not reveal any issues, then do these steps:

1) Download and Mavericks combo update to ensure no critical OS files are missing or corrupt:

http://support.apple.com/kb/DL1755

2) Run this command at terminal to make sure all your Spotlight processes are running correctly:

sudo launchctl list

Check and see if the following things are in the list:

com.apple.metadata.mds.plist

com.apple.metadata.mds.index.plist

com.apple.metadata.mds.scan.plist

com.apple.metadata.mds.spindump.plist

If they are not then issue these commands on the terminal then restart:

sudo launchctl load -w /System/Library/LaunchDaemons/com.apple.metadata.mds.plist

sudo launchctl load -w /System/Library/LaunchDaemons/com.apple.metadata.mds.index.plist

sudo launchctl load -w /System/Library/LaunchDaemons/com.apple.metadata.mds.scan.plist

sudo launchctl load -w /System/Library/LaunchDaemons/com.apple.metadata.mds.spindump.plist

<reboot>

Then do sudo launchctl list again and make sure they are now running.


3) Rebuild all your Spotlight indexes. Mavericks is notorious for these getting corrupted, and it can cause your disk errors (believe it or not).

sudo mdutil -Ea


Let me know if that helps you, or not.


THE MAC DADDIE

SINCE 198 FRICKING 4


Collection of Macs that I own:

Mac 128k, Mac 512ke, Mac Plus, Mac SE, Mac SE/30, Mac Classic II, Mac Color Classic, Macintosh Portable, Mac IIcx, Mac IIci, Mac IIfx (x3), Quadra 950, Power Macintosh 8600/350, Power Macintosh 9600/300, Power Macintosh G3 (beige desktop), TiBook 550, iBook G4 1ghz White, MacBook Pro mid-2012 16gb/2.4ghz, Mac Pro 2009 2x8-core Xeons 2.26 ghz, a few old Mac Clones (Umax and Supermac), original Bondi Blue iMac, red iMac DV 450 mhz, and a Hackintosh. I'm probably forgetting some

Sep 1, 2014 10:42 AM in response to Johnootz

The thing you have to wonder is why your HDD died in the first place. Think about it: if your spotlight is endlessly indexing forever all the time, for example, that's constant wear-and-tear on the HDD.


In our case the freezes ended up actually being related to Google Drive. As soon as we removed Google Drive from the system all was well!

Sep 1, 2014 11:57 AM in response to greg sahli

Greg,

Thanks for the reply! I did not install them, however my wife was talked into letting a friend help her with some issues. I think Logmein was one of my problems, because an error message would continually pop up when I would reboot. I have tried to uninstall both, but they keep popping up. I'm going to try again. Thanks for the response and I will be coming here with all my problems (computer related) first!


Have a great week!

John

Sep 1, 2014 11:17 PM in response to Johnootz

On our iMac I fixed all the disk0s2 io errors by deleting the spotlight index and removing all third party items from the following folders in both /Library and ~/Library:


LaunchDaemons

LaunchAgents

PreferencePanes

StartupItems

InputMethods

Spotlight

Internet Plugins


Also add your drive to the list of excluded Spotlight folders so it won't reindex. Put it back later when the coast is clear.


Also remove every Login Item in Users & Accounts.


Apple really needs to reintroduce the Extension Manager from OS 8.x and 9.x. It is really getting ridiculous. One wrong item in any of these 26 different places can totally hose your system. In my case it seems to have been Google Drive, which also hosed some other folks, although it may have been helped along by an old iPhoto Icon Helper plugin or some crap. Then the caches get corrupt and every time you restart it wants to re-open every app and freezes again.


Os X should be smart enough to realize when the machine has been force-powered off. In such cases it should not auto-re-open every app, but instead boot to a safe mode where it slowly starts each system service one by one, monitoring for performance hits, until it finally finds which one is the culprit. If your spotlight gets corrupt the system has know way to detect this and becomes unusable, and all the know-it-alls in this forum will just have you nuke the site from the genius bar and buy a new HDD. No these disk0s2 errors are NOT hardware related. It is caused by blocking code at the coreservices level causing system calls to the disk to time out and fail. Once you isolate out the problem process and clear out the bad spotlight crap and clear the app state caches then it will work perfectly again for months.

Sep 1, 2014 11:32 PM in response to DaddieMac

Also delete third-party stuff from Caches and QuickLook and Widgets... Also start up in recovery mode and reset your permissions from there. You can use the terminal there to delete all this stuff or at least move it to harmless locations. The primary problem is Apple needs to hire me to do quality control but they have not done so yet.

My iMac desktop keeps freezing on my. Here is the EtreCheck report.

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