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I purchased Microsoft Office for my iPad & then purchased the subscription to Office365, using my iTunes/AppStore account. When I attempt to activate the subscription, in Word/Excel/Powerpoint, it says I've not purchased Office365. Microsoft doesn't have record of my purchase either...but my CC# has been billed. How do I get this rectified?
iPad 2, iOS 7.1.2
If you have received the soft invoice that has a link for problems with the purchase
would that have been my iTunes invoice? that's the only sort of invoice I get when purchasing through the App Store.
Yes.
of course
Found it --- Answers to frequently asked questions regarding the iTunes Store can be found at http://www.apple.com/support/itunes/store/
thanks!
Office365 subscription activation
