Canon IR1022A Mac OS X Mavericks 10.9.4

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Level 1

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Canon IR1022A Mac OS X Mavericks 10.9.4

Hi, I am recently bought a macbook air and am trying to connect my Canon IR1022A. I have installed the correct drivers for mac 10.9.4 from the canon support website, however keep getting this message.

Please advise.

Process: cupstomcdufr2 [541]

Path: /Library/Printers/Canon/UFR2/Cores/cupstomcdufr2/Contents/MacOS/cupstomcdufr2

Identifier: cupstomcdufr2

Version: ???

Code Type: X86 (Native)

Parent Process: cupsd [259]

Responsible: cupsd [259]

User ID: 26

Date/Time: 2014-08-13 11:28:18.512 +0100

OS Version: Mac OS X 10.9.4 (13E28)

Report Version: 11

Anonymous UUID: 953ED06D-7BE0-3149-EE08-CC1FE77F9D39

Sleep/Wake UUID: BBC40412-8D70-419D-A068-B104B543E9F5

Crashed Thread: 0

Exception Type: EXC_BREAKPOINT (SIGTRAP)

Exception Codes: 0x0000000000000002, 0x0000000000000000

Application Specific Information:

dyld: launch, loading dependent libraries

Dyld Error Message:

Library not loaded: /System/Library/Frameworks/AppleTalk.framework/Versions/A/AppleTalk

Referenced from: /Library/Printers/Canon/UFR2/Frameworks/CommonLib.framework/Versions/A/CommonLi b

Reason: image not found

MacBook Air, OS X Mavericks (10.9.4)

Posted on Aug 13, 2014 3:37 AM

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Answer 1

a brody

Level 10

85,314 points

Aug 13, 2014 4:33 AM in response to Kaz2935

Even though Apple does not officially support it on: OS X: Printer and scanner software available for download

You may find installing this update helps:

Canon Inkjet Printer Drivers v2.12 for OS X

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Answer 2

greg sahli

Level 7

25,508 points

Aug 13, 2014 12:44 PM in response to a brody

(It's not a Canon Inkjet...)

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Answer 3

greg sahli

Level 7

25,508 points

Aug 13, 2014 12:55 PM in response to Kaz2935

The error log says something about Appletalk -- appletalk has not been supported on OS X for about 8 years. So I guess that's not the right driver.

I think the "UFR II" driver for 10.8 will work:

http://software.canon-europe.com/software/0043604_0011068.asp

When you add the printer in Print & Scan prefs, choose the IP > HPJetdirect protocol.

If the driver still doesn't work, I think you can print using generic PCL/ PCL XL.

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Answer 4

PAHU

Level 6

16,723 points

Aug 13, 2014 4:30 PM in response to Kaz2935

This error may be due to remnants of an older UFR2 driver. Note that the latest version Canon UFR2 10.4.0 driver, which is the correct driver for OS X 10.9.4, should remove the older driver but looking at the error it appears that the UFR2 module cupstomcdufr2 and this can be caused by version mismatch.

So I would suggest you remove the iR1022 from Printers & Scanners and then open Finder and navigate to /Library/Printers/Canon. Then trash the folders "CUPS_MF_Printer" and "CUPS_Printer". If there is also any folder with UFR then please trash this also. With these folders trashed, empty the trash and restart the Mac. After you log back in, run the UFR2 v10.4.0 installer and when completed, create the printer for the iR1022. And as Greg has mentioned, if the iR1022 is networked, then please use the HP Jetdirect protocol.

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Answer 5

Kaz2935 Author

Level 1

0 points

Aug 14, 2014 5:01 AM in response to greg sahli

Hi Greg,

I attempted to download the "UFR II" driver for 10.8 from the link you gave me, however I am getting an error message saying "Cannot install on this version of the operating system you are using."

How would I be able to use a generic PCL for this printer?

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Answer 6

Kaz2935 Author

Level 1

0 points

Aug 14, 2014 5:04 AM in response to PAHU

Hi Pahu,

I deleted all the "CUPS" and "UFRs" from the library, however like I mentioned i am unable to download the driver.

Is it because the canon drivers do not support OS X Mavericks 10.9.4?

The printer is not networked, I connect it through a USB adapter.

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Answer 7

a brody

Level 10

85,314 points

Aug 14, 2014 5:17 AM in response to Kaz2935

Not sure the answer, since I don't use laser PCLs that often, but I've included a whole host of tips, one of which may work here*:

http://www.macmaps.com/printersx.html

Brother has very good laser printer support for all versions of Mac OS X. You may seriously want to sell the Canon and find a Brother instead, if using a laser is important.

* Links to my pages may give me compensation

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Answer 8

PAHU

Level 6

16,723 points

Aug 14, 2014 5:17 AM in response to Kaz2935

Kaz2935 wrote:

Is it because the canon drivers do not support OS X Mavericks 10.9.4?

The UFR2 v10.4.0 driver does support 10.9.4. Here is a link to this latest driver from Canon Australia web site.

Kaz2935 wrote:

The printer is not networked, I connect it through a USB adapter.

The USB adaptor could also cause a problem. If this v10.4.0 driver has a problem when printing then try connecting the iR1022 directly to the Mac USB cable, not via the adaptor

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