iPhone Backup Cannot be Saved Because of Not Enough Space on Computer

Hello,


When I come to sync my iPhone with my computer it tells me that my backup cannot be saved because there is not enough space on my computer. I have tried EVERYTHING I could possibly find on the internet to solve it but I can't. This included using a different USB port and cable, trying to sync it with a different computer (I actually got a new one and it still won't work), updating softwares on both my Mac and my phone, resetting my devices, deleting backups both on iTunes and manually in Finder and even calling Apple support! (They told me to back up using iCloud but that won't work either. Before I did it we hung up because I knew it would take some time.)


I've started to believe it is an error in the phone's operating system (iOS 7) as some features are notably different like when opening an app or a folder: instead of zooming into it or make it appear from the center of the screen a fading effect brings up the app or the folder, which I think is pretty weird. Restoring it would be the perfect solution, but I need a backup first!


This has been going on for some time, so any help is appreciated.


Thanks!

iPhone 5, iOS 7.1

Posted on Aug 14, 2014 6:50 PM

Reply
50 replies

Apr 12, 2015 1:36 AM in response to allansasu

Hi, I've had same issue for a few weeks and finally got it sorted by doing a few of the various suggestions.


Steps -

  • Saved back up on my windows computer and saved to desktop, just in case - steps to do this (where does itunes save my backup for my ipad and my wifes Iphone?)
  • Made sure I was on latest version of iTunes - Had to download from website as iTunes wouldn't do an update as it normally would, would give a "can not connect to iTunes server" error.
  • Turned off FindMyIphone in settings
  • I located the Lockdown folder iTunes: How to reset the Lockdown folder - Apple Support, But instead of deleting the folder as per the link, I removed all the files from this folder, EXCEPT the System Configuration file. I did save the others on my desktop (just in case).
  • Deleted all prior back ups on my iTunes via the Preferences > Devices menu.
  • Restarted laptop and connected iPhone.

Hope this helps someone

Jun 1, 2015 5:03 AM in response to allansasu

Did you get a solution? I have developed this too - backup failed to icloud (no reason given) - deleted last one in case of corrupt file, still wont. Mac AND work PC backup fails due to "not enough space". Whilst this could be the issue on home mac, def. not on work pc! Very frustrating! Any tips (that do not involve ddelteing backup as I've done that)

Jan 7, 2016 7:53 PM in response to bsomer

All good steps. I have one additional note to add.


Deleting all prior back ups on iTunes via the Preferences > Devices menu doesn't necessarily mean they stay deleted as I discovered. I tried that, quit iTunes, restarted iTunes and they were back.


The solution was to control-click on one of the backups listed and select Show in Finder. In the window that appears are folders with long alphanumeric names. I deleted all of them and emptied the Trash. Then, back in iTunes Preferences, I did another Delete Backup. Quitting and restarting iTunes that time confirmed they were gone.


Then, and only then, was I able to do a complete backup and sync of my iPhone via iTunes on \my Mac without that blasted not enough space error.

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iPhone Backup Cannot be Saved Because of Not Enough Space on Computer

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