My MacBook Pro lately has been running slow.

Hi,


I have an early 2011, 2.3 Ghz, 4GB MacBook pro and lately it has been running slow and lagging horribly. I have downloaded the etreCheck app and ran it and got this:


EtreCheck version: 1.9.13 (49)

Report generated August 15, 2014 at 1:11:46 AM CDT


Hardware Information: ?

MacBook Pro (13-inch, Early 2011) (Verified)

MacBook Pro - model: MacBookPro8,1

1 2.3 GHz Intel Core i5 CPU: 2 cores

4 GB RAM


Video Information: ?

Intel HD Graphics 3000 - VRAM: 384 MB

Color LCD 1280 x 800


System Software: ?

OS X 10.9.4 (13E28) - Uptime: 0 days 1:29:49


Disk Information: ?

Hitachi HTS545032B9A302 disk0 : (320.07 GB)

S.M.A.R.T. Status: Verified

EFI (disk0s1) <not mounted>: 209.7 MB

disk0s2 (disk0s2) <not mounted>: 319.21 GB

Recovery HD (disk0s3) <not mounted>: 650 MB


MATSHITADVD-R UJ-8A8


USB Information: ?

Apple Computer, Inc. IR Receiver

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller


Thunderbolt Information: ?

Apple Inc. thunderbolt_bus


Gatekeeper: ?

Mac App Store and identified developers


Launch Daemons: ?

[loaded] com.adobe.fpsaud.plist Support

[loaded] com.google.keystone.daemon.plist Support

[loaded] com.oracle.java.Helper-Tool.plist Support

[running] com.oracle.java.JavaUpdateHelper.plist Support


Launch Agents: ?

[loaded] com.google.keystone.agent.plist Support

[loaded] com.oracle.java.Java-Updater.plist Support


User Launch Agents: ?

[loaded] com.adobe.ARM.[...].plist Support

[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist

[failed] com.facebook.videochat.[redacted].plist Support


User Login Items: ?

AdobeResourceSynchronizer


Internet Plug-ins: ?

o1dbrowserplugin: Version: 5.4.2.18903 Support

Easy-WebPrint EX: Version: 1.1.0 Support

Default Browser: Version: 537 - SDK 10.9

AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support

FlashPlayer-10.6: Version: 14.0.0.176 - SDK 10.6 Support

Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support

Flash Player: Version: 14.0.0.176 - SDK 10.6 Support

QuickTime Plugin: Version: 7.7.3

googletalkbrowserplugin: Version: 5.4.2.18903 Support

AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support

EPPEX Plugin: Version: 3.0.5.0 Support

JavaAppletPlugin: Version: Java 7 Update 67 Check version


Safari Extensions: ?

gophoto-it


Audio Plug-ins: ?

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 2.0 - SDK 10.9

AppleAVBAudio: Version: 203.2 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9


iTunes Plug-ins: ?

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9


3rd Party Preference Panes: ?

Flash Player Support

Java Support


Time Machine: ?

Time Machine not configured!


Top Processes by CPU: ?

9% WindowServer

8% Safari

3% com.apple.WebKit.Networking

2% hidd

1% cookied


Top Processes by Memory: ?

152 MB Safari

94 MB com.apple.IconServicesAgent

86 MB mds_stores

58 MB WindowServer

57 MB Mail


Virtual Memory Information: ?

470 MB Free RAM

1.40 GB Active RAM

1.11 GB Inactive RAM

1.03 GB Wired RAM

555 MB Page-ins

0 B Page-outs



Any advice on how to proceed will be greatly appreciated! Thanks in advance!

MacBook Pro (13-inch Early 2011), OS X Mountain Lion

Posted on Aug 14, 2014 11:19 PM

Reply
23 replies

Aug 15, 2014 12:41 AM in response to PeonyB

Not really much to see.

"...and lately it has been running slow and lagging horribly..." Is there something you installed (software) or changed (hardware) before that began to happen?


There are (were) a lot of users here that had hardware issues with the 2011 Macboo Pro (the graphics card), I advise you to contact Apple asap and have it diagnosed: to correct this there was or maybe still is a special operation by Apple.

This was recommended to do yourself, quote For this type of issue, Apple suggests that restarting an affected Mac in Safe Mode, or resetting NVRAM/PRAM will solve the problem. In severe cases, a clean install of OS X is recommended unquote.


There are a few other things to do but not serious:

-- uninstall Google Chrome: this seriously spills resources and is not very safe: if you do want an alternative for Safari, use Firefox or Opera.

-- uninstall the Google updater that was installed secretly on your computer by Google: here you can download an uninstaller

http://wireload.net/products/guu-google-update-uninstaller/

this may release considerable resources.

-- the Java software is not necessary in Mavericks: in System preferences open Java, and disable it, then

in MacintoshHD-->Library-->LaunchDaemons delete the two com.oracle.....plist entries, and

in MacintoshHD-->Library-->LaunchAgents delete the one com.oracle....plist

then restart the mac and empty the trashbin

then in SystemPreferences CTL+click the Java applet and choose "remove...".

-- in Finder click the GO menu, then hold the Alt(option) key and choose Library, in there open the LaunchAgents folder, in there delete

com.apple.CSConfigDotMacCert......plist

and

com.facebook.videochat......plist

-- Start ActivityMonitor and click the Name column, search for AdobeResourceSynchronizer , select it, click the little x button (top left) and ForceQuit this process.

in SystemPreferences-->Users&Groups-->LoginItems remove AdobeResourceSynchronizer with the minus sign underneath.

This may release considerable resources.

And at last but not least, think about a good backup protocol.

Lex

Aug 15, 2014 1:39 AM in response to Lexiepex

Thanks so much for all your help!!


I completed most of the items you recommended but I ran into a couple of issues:


I tried to find Google Chrome to uninstall it but I cannot find it anywhere. Any recommendations on where to look for it?

Also in SystemPreferences when I tried to remove the Java applet it said "cannot remove because an error occured."

And lastly, when I started the ActivityMonitor I was unable to find AdobeResourceSynchronizer but, I did find and removed it under LoginItems.


My Macbook is now running alot better. I did delete a few applications such as "DiskDoctor" and some other apps that I recently downloaded since I felt they were affecting the way things were running.

Aug 15, 2014 4:38 AM in response to PeonyB

Good work,

-- Google Chrome is probably already gone: now in Finder

MacintoshHD-->Library-->LaunchDaemons delete com.google.keystone.daemon.plist

if it is still there, that must enough to stop Google Updater.

-- The Java applet in SystemPreferences:

you have it disabled now, I suppose.

in Finder go to Startupdisk (MacintoshHD) -->Library-->PreferencePanes and there delete the Java PrefPane.

you have removed the com.oracle....plists I suppose.

(secure) empty the trash bin.

-- good idea to uninstall DiskDoctor...

can you give a list of all applications that are are not Apple in the Applications folder and the Utilities folder

Lex

Aug 15, 2014 7:52 AM in response to PeonyB

Please describe the problem in as much relevant detail as possible. The "etrecheck" fad hasn't made that step any less necessary. The better your description, the better the chance of a solution.

For example, if the computer is slow, which specific actions are slow? Is it slow all the time, or only sometimes? When did it start to be slow? Did you change anything just before it started? Have you seen any alerts or error messages? Have you done anything to try to fix it? Most importantly, do you have a current backup of all data? If the answer to the last question is "no," back up now. Ask if you need guidance. Do nothing else until you have a backup.

Aug 15, 2014 12:24 PM in response to Lexiepex

Awesome! Thanks again!


I did not see com.google.keystone.daemon.plist in my LaunchDaemons folder just com.adobe.fpsaud.plist


The apps that I have in Applications that are not Apple are:

Adobe Reader, AppCleaner, Caffeine, Canon Utilities, Memory Clean, Microsoft silverlight, photobulk, synctunesmac, TheUnarchiver, and TNEF's enough.


In Utilities:

Adobe Flash player install manager


Also I noticed in my Apps I see two iMovie apps, one is a folder for iMovie 9.0.9 and the other is just iMovie app. Is there a way to combine or remove one? I've never used it.


Peony

Aug 15, 2014 2:14 PM in response to PeonyB

I had similar slow startup problems on my Early 2011 MBP 13 2.7 16GB. Apple Store replaced the hard drive cable during it's last weeK of Apple Care (3 yrs.).

That helped significantly but I must say....it's not as snappy as it used to be.


I would never install an anti-virus on a Mac. Mac OSX is very secure.

Best Buy really tried to push me into installing Kaspersky Internet Security on my new 2014 Air. They keep pestering me with emails. Best Buy and others benefit from all of the "crap" that these suites dump on your computer. They are almost as bad a the things they purport to defend against.

Aug 15, 2014 5:33 PM in response to PeonyB

PeonyB wrote:


Oh and I also have iAntivirus installed


Uninstall it: http://www.pctools.com/kb/article/how-to-uninstall-pc-tools-iantivirus-492.html


Uninstall the adware as well: Go to the Safari menu > Preferences > Extensions. If you see any extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone.


For a cursory explanation of adware and its effects read How to install adware

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My MacBook Pro lately has been running slow.

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