IMAP server temporarily unavailable

Question

Level 1

9 points

IMAP server temporarily unavailable

Whenever I go into the Mail program, the program is unable to retrieve any new mail. A small ! logo appears next to the Inbox icon the left side of the application screen. When I click on it, a dialog box appears telling me that the IMAP server is temporarily unavailable.

This problem has only just started occuring today, Sept 18. In the past, when I have had problems with Mail, I have been able to access it through the internet via .Mac. That is not working in this instance.

Is there any sort of solution to this problem?

Powerbook G4, Mac OS X (10.4.7)

Posted on Sep 18, 2006 4:59 PM

Reply

Answer 1

Sep 18, 2006 5:10 PM in response to EDunlap

Have you checked System Status at the bottom left of the .Mac website?

I see the following when checking the website - All .Mac services are online and operational which may be different for your area.

Reply

Answer 2

EDunlap Author

Level 1

9 points

Sep 18, 2006 5:29 PM in response to Allan Sampson

The status in the bottom left is telling me that all .Mac services are online.

Reply

Answer 3

Sep 18, 2006 5:53 PM in response to EDunlap

What happens when you attempt to login to .Mac via webmail using a browser?

Any error message provided?

Reply

Answer 4

EDunlap Author

Level 1

9 points

Sep 18, 2006 6:17 PM in response to Allan Sampson

Under the mail section on the toolbar on the left side, there is an orange ! logo and a message saying "Your information could not be displayed." There is a link to try again, but I have clicked it to no avail.

Reply

Answer 5

Sep 19, 2006 6:46 AM in response to EDunlap

What is your renewal date for your .Mac account?

Reply

Answer 6

EDunlap Author

Level 1

9 points

Oct 2, 2006 5:41 PM in response to Allan Sampson

The account expires on April 1 2007.

I only posted in this thread because the problem has manifested itself again. The symptoms are the same as before; I cannot access my email through the Mail application or through .Mac. The system status in the lower left of the .Mac screen indicates that mail should be online. That is decidedly not the case.

Reply