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how do I get rid of malware?

I have some kind of malware present on my MacBook Air from trying to download a "flash player". I get full page pop-up ads for "mackeeper" and the like nearly every time I click on a link, have annoying ads on pages that I know weren't there before I downloaded this "program", and am now seeing other pop-up ads. As soon as I downloaded this program, my search engine changed to "Conduit", if this info helps.What can I do to get rid of this?

MacBook Air (11-inch, Early 2014), OS X Mavericks (10.9.4)

Posted on Aug 22, 2014 2:47 PM

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Posted on Aug 22, 2014 2:49 PM

Helpful Links Regarding Malware Protection


If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide and The Safe Mac » Adware Removal Tool.


An excellent link to read is Tom Reed's Mac Malware Guide.

Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.

See these Apple articles:


Mac OS X Snow Leopard and malware detection

OS X Lion- Protect your Mac from malware

OS X Mountain Lion- Protect your Mac from malware

OS X Mavericks- Protect your Mac from malware

About file quarantine in OS X


If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)


From user Joe Bailey comes this equally useful advice:


The facts are:


1. There is no anti-malware software that can detect 100% of the malware out there.

2. There is no anti-malware that can detect anything targeting the Mac because there

is no Mac malware in the wild, and therefore, no "signatures" to detect.

3. The very best way to prevent the most attacks is for you as the user to be aware that

the most successful malware attacks rely on very sophisticated social engineering

techniques preying on human avarice, ****, and fear.

4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on

your computer is intended to entice you to install their malware thinking it is a

protection against malware.

5. Some of the anti-malware products on the market are worse than the malware

from which they purport to protect you.

6. Be cautious where you go on the internet.

7. Only download anything from sites you know are safe.

8. Avoid links you receive in email, always be suspicious even if you get something

you think is from a friend, but you were not expecting.

9. If there is any question in your mind, then assume it is malware.

17 replies

how do I get rid of malware?

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