I have a 3rd gen Apple TV that is stuck on the Apple Logo with flashing lights when plugged into my TV. I attempted to restore by plugging it into my computer using a micro USB but it will not show up in iTunes. I also put it into DFU mode and that doesn't seem to be helping as far as getting iTunes to recognize the devise.
I tried everything to restore my Apple TV also and finally found something that worked for me. I unhooked the Ethernet cable from the back of my wireless router and hooked it directly to the back of the Apple TV. I then hooked the HDMI cable from the Apple TV to the TV and plugged both in to the outlet. I was finally able to get the menu up for the Apple TV. (Before this, Apple TV was unable to recognize the wireless and was stuck on setting the date/time and the menu would not come up.) I hope this helps someone.
Did you follow the steps, disconnecting all cables, connecting micro usb and reconnecting power
Apple TV (2nd and 3rd generation): Restoring your Apple TV
Make sure it is connected directly to computer, not a keyboard port or USB hub. Try a different cable.
Sometimes if iTunes doesn't see a device for me, whether my iPhone or iPad, a simple restart of my Mac is usually enough to get it working. I wonder some of the same tips that Apple lists for iOS devices not being recognized by iTunes would work for Apple TV as well.
Follow the steps that vazandrew linked.
When it says
Apple TV (3rd generation): Connect one end of the micro-USB cable to the back of your Apple TV, and the other end to one of your computer's USB ports. Connect the power cable from your Apple TV to a power outlet.
In my experience you may need to unplug and plug the power back in once or twice, though after reading this, it seems you just have to do it after plugging the USB in.
I have followed the steps provided in the link and made sure I have been providing power after the USB connection. Just to clarify, is it indeed necessary to switch the Apple TV to DFU mode immediately after powering up? Also, is this done by holding the menu and play/pause buttons on the remote until the light flashes rapidly then returns to a slower flashing rate? It seems no matter how many times I unplug and plug it hasn't changed anything.
I really appreciate the help and guidance you have been providing.
I have the micro USB - USB chord connected directly from the Apple TV to my computer and it still will not read. I have also tried a second chord and my iTunes will still not recognize my Apple TV.
No DFU is not necessary
Is the device modified?
If it persists you may need to take to Apple
I am unable to restore my 3rd Gen Apple TV. Any tips?
