QuickTime 64-bit Chrome Plugin

I am getting the error message "QuickTime Player is required to display some elements on this page." iTunes content no longer plays because QuickTime can no longer be loaded into Google Chrome. This problem first occurred today (11/27/2014) when trying to create and view iTunes Playlist Widgets (which are similar to the old iMix playlists). I have reported the problem to PHG – Performance Horizon Group – which handles the iTunes Affiliates Program. This ruins the user experience at my www.topcatholicsongs.com web site for those who are using the new 64-bit Mac version of Google Chrome version 39.0.2171.71 (which is silently updated from the 32-bit version without warning the user). I look forward to a swift resolution of the issue by Apple. See https://discussions.apple.com/thread/6526781

Jacumba wrote:

"Post your website, it is likely poorly done and out dated!"

Tell that to Performance Horizon Group (PHG) which runs the iTunes Affiliates Program. Their iTunes Widget code is supposedly state-of-the art but it is now broken in Google Chrome. I will let you know how PHG responds to my support ticket.

I posted my website above: http://www.topcatholicsongs.com – there are approximately 50 iTunes Playlist Widgets that are broken.

Also go here and try to build a Widget with 64-bit Google Chrome : https://widgets.itunes.apple.com/builder/

ReyAhtbor

Also unlikely to happen - ever. QT X Mavericks actually has no equivalent player/plug-in like found with the Players QT 7.x and QTPro 7.x. Further, new generation Browsers are completely plug-in & add-on free in favor of the new HTML5 standard which handles multimedia content its own way. [See ¶ 3 in - https://en.wikipedia.org/wiki/HTML5 ]

It will be up to Apple how they choose to deal with the rest of 'Creation' on the Web going forward, but I think a cue is QT X.

regards

CCC

Same problem here. All of a sudden, my instructor's quicktime tutorials no longer work in Chrome, and there's no plugin to even enable. I have been resisting Firefox (the college's preference), but it looks like I no longer have a choice.

No, you don't have to use a different browser I just took the old Chrome 38 ( 32 bit ) from my backup placed it in my HD instead of applications (leaving the 64 bit Chrome 39 in applications) and ran a link to the dock while removing the old 64 bit from the dock. You can run the updates disable installer found her, disable it with little snitch or whatever. http://www.macworld.com/article/1168243/disabling_google_auto_updates.html

Darlie, your regression to the 32-bit version of Chrome is not really a solution for me as a webmaster. Google and Apple have effectively broken my web sites which use QuickTime media, most notably the Apple iTunes Playlist Widget (see my post above). What am I supposed to do – post a note on my web sites' home pages, telling folks to go back in time from Google Chrome 64-bit to 32-bit? Or do I tell them to switch to Safari or Firefox or Opera? No, Apple needs to work with Google to fix this now. It is embarrassing to have my sites pop up a message to install QuickTime. Why isn't that error message more accurate and meaningful?

Google has removed support for all plug-ins in the latest version of Chrome. Eventually all browser will stop using plug-ins with the advances of HTML 5.

To use your current page code you'll have to ask your page visitors to switch to another browser.

http://msdn.microsoft.com/en-us/library/ie/hh968248%28v=vs.85%29.aspx

http://www.cnet.com/news/google-begins-barring-browser-plug-ins-from-chrome/#!

http://www.pcworld.com/article/2049366/firefox-and-chrome-give-browser-plug-ins- the-cold-shoulder.html

Browser plug-ins seem to be a thing of the past as Kirk has pointed out.

My solution is only for people like myself who have to explain to users that Chrome 64 has lost function and can't be used. I have my own website and can't see my own real. It has NOTHING to do with quicktime or Apple and everything to do with Google.

Richard, it looks like your site is working fine for me and I am using the 64-bit Chrome. Did you change the page source code to use HTML5 or something? Or did you find some other fix? Otherwise I am finding that QTKirk's assertion that Chrome no longer supports the QT plugin to hold true. I understand the long-term goal, but it is painful in the short-term.

Tuppermd, that is curious. Are you allowing enough time for the home page to load? Try going to this story which has an iTunes Playlist Widget: http://www.topcatholicsongs.com/node/341

When you click on a play button, does the song play?

I just found out that if I disable Flip4Mac - Version: 3.3.0.6 in chrome://plugins, the warning "QuickTime Player is required to display some elements on this page" goes away. But the player remains nonfunctional.

To answer your question, I did not tweak anything. There are other media elements in my site which use HTML – e.g. YouTube embeds, SoundCloud embeds and the HTML5 MP3 Radio Shoutcast Player. It is the iTunes Playlist Widget which is the problem.

It is incredible that there is not a huge outcry about QuickTime croaking in Chrome 64-bit. Google Chrome has been the most used browser since early 2012. For me to attempt to tell my site visitors to switch to another browser is silly. Apple is still offering widget creation tools in its iTunes Affiliates program – widgets that don't work in Chrome 64. Why isn't Apple on top of this? PHG – Performance Horizon Group – which administers the iTunes Affiliates program is clueless. They have not given me any useful advice since I submitted a ticket two weeks ago. iTunes Affiliate Support said:

"This is the affiliate program, we are marketing and not engineers. Widgets use quicktime in order to function, so I will report this to my manager, but we must all wait until it is fixed by the appropriate parties. iTunes Affiliate Program"

The ticket was closed as solved. I reopened it, stated my issues again, and this was the new response:

"The tools have evolved since then, and iMix is now Collections. I apologize for the inconvenience here. Please let us know we can assist with Collections. Best Regards, iTunes Affiliate Program"

That is not correct! iMix is now the iTunes Playlist Widget. The iTunes Playlist Widget (like the old iMix) previews selected songs in an iFrame without leaving the site where it is embedded. Collections, by contrast, is an HTML <a href> link that takes you directly to the iTunes app where you can preview selected songs.

It appears to have nothing to do with the QuickTime plug-in. Google Chrome as a browser seems to have restricted its use.

http://www.pcworld.com/article/2049366/firefox-and-chrome-give-browser-plug-ins- the-cold-shoulder.html

Apple doesn't develop for Google and can't fix its issues:

http://www.cnet.com/news/soon-to-be-banned-chrome-browser-plugins-get-reprieve/

The trouble is that your current page code calls for a plug-in and Google has said no to them. The iTunes widget code doesn't work in Chrome.

Your code will not work on iPhones or iPads and many other devices that don't support plug-ins.

Time for a rewrite and a move to HTML 5.

"Time for a rewrite and a move to HTML 5."

Yes, this is exactly what I am talking about. Who wrote the iTunes widget code? I see the javascript include that is part of the iframe which invokes Quicktime but I myself cannot rewrite that code – it's too complicated. Apple ought to rewrite the widgets that are part of the iTunes Affiliates program. I guess we have no one here who cares about this. Maybe I am the only one who has a web site full of iTunes Playlist Widgets (not old iMixes) that stopped working in Chrome 64. Apple could write a 64-bit Quicktime extension and petition Google to whitelist it. That's one solution. I agree that the better solution is an iTunes Playlist Widget rewritten for HTML5. Maybe I will have to write it myself, after all.