Google Reverted to Old Layout

Earlier today (8/28/2014), Google, my homepage, reverted back to the old layout. Images attached to show you what I mean. All I remember doing was logging in to my computer from it being in a state of sleep. I would like to go back to the new layout.

I have tried:

  • restarting computer
  • quit and re-open safari
  • reset safari
  • checking other browsers (firefox is fine; don't have other browsers on my computer; no one else in my house/network is having this trouble)
  • research (google search, google forums, apple forums)

Other people are having similar trouble. See link: https://productforums.google.com/d/msg/chrome/EVLc3z5pcB8/lliYVZwiZesJ. Unfortunately, they are using a different browser and no one has an answer for my particular issue.

Any suggestions?

User uploaded fileUser uploaded file

MacBook Pro (15-inch Early 2011), Mac OS X (10.6.8), Safari 5.1.10

Posted on Aug 28, 2014 10:38 PM

Reply
62 replies

Sep 1, 2014 11:11 AM in response to royallaura13

I do not think there is much love between Google and Apple these days... sadly...


Spats such as Apple's Maps app tried to replace Google Maps had been brewing... In June of this year it was stated early users of Mac OS X Yosemite have learned that its brand-new uber-smart Spotlight search — the front-and-center box that finds all things everywhere, the one that begs to relieve you of the inconvenience of a browser-based Google search — is powered by Bing. Tim Cook at the WWDC keynote said The Safari browser was faster and more efficient by all metrics than Google Chrome. it was said 'Larry Page (of Google) surely knows his company's weakness in this fight — it is the leader of a large but balkanized and often backward Android nation, riddled with unacceptable levels of malware.'


oh boy...


6 days ago many web sites reported that Google Images had been hacked...

For a period of time if you searched Google images you would receive pictures of a car crash (apparently originally from a Ukrainian news site) and occasionally pictures of Kevin Durant. Users reported the fault all over the world as you can see from Google’s own support forums (and numerous other forums too) and then struggled to clean up their browser so that they could get normal results.

A Google spokesperson stated that the problem was an “internal issue” but Google has yet to comment on the root cause of the problem. The issue started to clean up for users August 28th and 29th 30th... coincidentally when google search, reverse image search and image search reverted to the old style for Apple Mac OS Leopard and Snow Leopard users running older versions of Safari...

this may be a coincidence but now for Leopard and Snow leopard users Safari (and Firefox I believe) browsers are showing an old version of Google Search that is buggy and the reverse image search icon is gone... my partners PC laptop with an old (6 years old) Internet Explorer works fine...

On the google forum there were many questions asked of 'why?'...initial replies back from Google admin were>>>

'Hi xxxxxx,

Welcome to Google Search Help Forum.

Try clearing the caches and cookies from your browser.

If that doesn't help, visit the link below and see if you can browse images using the Standard version of Google:-

images.google.com'

more dissatisfaction and then posts being marked 'this post is a duplicate' and re directed to the answer previously mentioned shown below...

'Hi everyone,

Thanks for the reports. I want to assure you this isn't a bug, it's working as intended.

We’re continually making improvements to Search, so we can only provide limited support for some outdated browsers. We encourage everyone to make the free upgrade to modern browsers -- they’re more secure and provide a better web experience overall.

Thanks, nealem'

this was marked by Nealem as 'the best answer' but received 92 thumbs down... and 3 thumbs up...

finally when people said the clearing the caches and cookies from your browser and people saying for what ever reason they did not want to upgrade their browser due to cost (needing a newer mac etc) was not working I got this...



'If you're unable to upgrade to the latest version of your browser (maybe due to the operating system you're using), it looks like Google now provides the basic version of Google Search and Image Search so future enhancements to the Search interface won't break in your browser. If this is the case, then it means that Google Search has been brought into line with Gmail, which supports only "the current and prior major release of Chrome, Firefox, Internet Explorer and Safari on a rolling basis. If you use a browser other than those listed..., you'll be automatically directed to the basic HTML view of Gmail."
Please refer to the answer posted by a Google employee in this discussion:
https://productforums.google.com/d/topic/websearch/hEVDmDw8ccU/discussion
"Thanks for the reports. I want to assure you this isn't a bug, it's working as intended.
"We’re continually making improvements to Search, so we can only provide limited support for some outdated browsers. We encourage everyone to make the free upgrade to modern browsers -- they’re more secure and provide a better web experience overall."


Google employees are monitoring that discussion, so please post your comments there. Although the subject of that discussion refers to Opera browser, it's a general discussion on this issue.'


SO seems like it is a done deal... and the looser is old Safari users...


Anyone read the book that came out last November?

'Dogfight: How Apple and Google Went to War and Started a Revolution'

Sep 3, 2014 3:39 PM in response to royallaura13

I found this thread and think that it might be related to my latest dilemma -- re: Google Images search results.


Up until a few days ago (i.e. August 2014 and for the past few years) it always looked like this (see attached -- had to capture this particular screen from FireFox for illustrations purposes) --


User uploaded file


This allows a user to quickly locate an image and the thumbnails are fairly large and legible. Now it looks like this --


User uploaded file


Uggh. Terrible user interface and not at all useful.


Any comments? I am using Safari 5.1.10 on Mac OS X v 10.6.8 (Snow Leopard). Thanks.

Sep 25, 2014 2:00 PM in response to Graphic Designer, Tucson, AZ

Graphic Designer, Tucson, AZ wrote:


I found this thread and think that it might be related to my latest dilemma -- re: Google Images search results.


Up until a few days ago (i.e. August 2014 and for the past few years) it always looked like this (see attached -- had to capture this particular screen from FireFox for illustrations purposes) --


User uploaded file


This allows a user to quickly locate an image and the thumbnails are fairly large and legible. Now it looks like this --


User uploaded file


Uggh. Terrible user interface and not at all useful.


Any comments? I am using Safari 5.1.10 on Mac OS X v 10.6.8 (Snow Leopard). Thanks.

Yeah, I hate the layout as well. I come to find out that Google's overlapped layout is for Lion and up and not for Snow Leopard. I tested it by going over to the other partition that has Lion on it, on my computer and overlapped layout is what I get there. Google didn't take into consideration that there are still a lot of folks using Snow Leopard.

Aug 29, 2014 6:26 PM in response to royallaura13

I have the same problem (using Snow Leopard 10.6.8). It just started today, I'm hoping it's a google thing and not a safari thing. I tried looking for safari updates, and tried restarting my comp/safari and resetting safari and it doesn't seem to have worked. Hopefully this will be fixed by tomorrow -- I didn't realize how annoying the old version of Google was.

Aug 30, 2014 6:45 AM in response to royallaura13

Issue seems to be buzzing over the web now - also in the USA.


Found the below on Google's own product site.


It worked for me - the current version of Google is restored, but if you 'reset' safari it goes back to the old version again.


Looks like a google issue not an iMac/Apple issues - guess Google will either resolve or we will need to update Safari or possibly Snow Leopard OS to Lion or Mavericks ?? (which I don't want to do / not sure if I can do on my 2010 iMac)


Link is:

https://productforums.google.com/forum/m/#!search/google$20homepage$20had$20reve rted$20to$20old/websearch/hEVDmDw8ccU%5B1-25-true%5D



Text below:


MadFranko008 Level 3


Here's the solution for Safari 5.1.10 on a Mac using Snow Leopard

If you haven't set up Safari to have the "Devlop" menu available then you'll have to do that first by doing this (shown in the first pic)...

1: Select the menu Safari/ Preferences and then select "Advanced" in the preferences window. Tick/ select the item at the bottom of the window labelled "Show Develop Menu In Menu Bar" (see first picture)

Now in the Safari menu bar you will have a menu called "Develop"...

Go to the "Devlop" menu and from the options pick "User Agent" and then "Other"...

This will open up a window as shown in picture 3 where you must now cut & paste the following line (or type it in)...


Mozilla/5.0 (Windows NT 5.1; rv:31.0) Gecko/20100101 Firefox/31.0


Click on "Ok"...

You should now have got rid of the old style Google look and it should be back to the new look. The only thing you will notice is some layouts will look a bit different but for the time being and until Google fixes this problem you at least have the "new look" back... :-)









Aug 30, 2014 12:09 PM in response to royallaura13

Same thing happening to me. Google images reverted to old basic version in Safari. Images are working properly in Firefox and other browsers. In Firefox at the bottom of the page it has a link to "Switch to basic version" so I would think there would be a link at the bottom of the Safari page saying "switch to standard version" but there isn't. This happened without me changing any settings. Clearing cache, resetting Safari does nothing. Very frustrating!

Aug 30, 2014 1:19 PM in response to royallaura13

the fact that we did nothing and changed nothing, and it worked fine for us on Safari 2 days ago, for years, is a disgrace on Google's part.

Why should I upgrade my OS just for Google? Safari is as high as it goes on SL 10.6.8, and It's done the job OK.

Google should hang their heads in shame if this is not going to be sorted out. What a joke. I bet they'd do it for Windows users

Aug 30, 2014 8:16 PM in response to royallaura13

Ditto here! Also blue search items don't turn lavender after I search. No way to tell what pages I visited.

NOTE: I did get a message 2-3 days ago that my browser is unsupported by Google, or that Google is unsupported by my browser.

The message told me to "upgrade my browser," which I promptly ignored.

Is this problem similar to why facetime is no longer functional on my iPhone 4s? I do not wish to upgrade my phone either. So I guess I'll get left behind????

Aug 31, 2014 1:21 AM in response to royallaura13

Hi Guys,


This is Nealem's reply from this link: https://productforums.google.com/forum/#!msg/websearch/hEVDmDw8ccU/lQb5yPSU2KgJ


She seems to be a Google's employ or associated with Google and she clearly states that "it's working as intended".


But the whole thing stinks. If you open this link: https://support.google.com/customsearch/answer/2451522?hl=en

you will see that Safari 4.0+ should be supported. At least this is my understanding. Correct me if I'm wrong.

Aug 31, 2014 7:46 AM in response to czareks

Same problem here (South of Europe) since last 2014_08_28THU, after shutting down at 18:00. When I returned to my iMac at the end of the night I noticed Google acting old-fashionally. Google Images doesn't have the upload image icon anymore & the thumbnails layout looks older and when I click the arrow for Cache & Similar I can see its hotspot shape. Really lame!


However there's something that made me suspect that this was not a Google thing. There's a 2nd hand stuff website that I go to everything & it's behaving erratically now!...
The User Agent / Other fix suggested before didn't do anything in my case.

It's understandable that the users of Safari 5.1.10 may not be allowed to have access to new features, due to not upgrading to a new OSX, but it's unacceptable that our internet experience in Safari gets WORSE!

Aug 31, 2014 7:51 AM in response to czareks

I'm sure we can all agree on the fact that if if was "working as intended" we wouldn't all be having this issue. It is clearly not working as intended and it reverted to the old version without any of us doing anything to make it happen.


I read the post the Google employee wrote in the link above and it says we should "make the free upgrade to modern browsers...they're more secure and provide a better web experience overall."


Seriously Google employee Nealem??? Is that a direct dis to Apple/Safari? We should be able to decide what browser we would like to use and Google should work properly. Safari is not an outdated browser and most of us here have checked and confirmed that we have the latest version.


Maybe when they say it is "working as intended" that means they intentionally made it revert to the old version to force us to use a different browser. I am pretty sure that if Google can manage to take photos of every freakin' house and put them on Google earth, they could fix this issue if they wanted to.



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Google Reverted to Old Layout

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