Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Configurator error "could not refresh the iOS update catalog"

I use Configurator (version 1.5) to manage a fleet of about 300 iOS devices at my elementary school. Today when I was in the process of getting a set of iPads ready, I was having issues authorizing one of the free apps I was trying to install. I quit out of Configurator and relaunched it. The Confugurator menu bar appeared, but the window did not open. After about a minute I get a dialog box that says, "Could not refresh the iOS update catalog".


At this point, I restarted my sync computer and tried again. Same result. Restarted again, booted from another volume. Repaired disk permissions a couple of times and got LOTS of repairs.


Still doing the same thing.


Please help!

Posted on Aug 29, 2014 7:47 AM

Reply
2 replies

Configurator error "could not refresh the iOS update catalog"

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.