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I try to buy a book on iPhoto. When I hit the "buy" button, the letter comes up, where the price is listed and the address is asked.
But from there on, nothing moves. When I type in the postal code, nothing happens, same with other buttons. The only button, that provokes any reaction, is the "cancel" button 😟.
I use iPhoto 9.5.1 on a Mac Book Pro with OS 10.9.4
MacBook Pro with Retina display, OS X Mavericks (10.9.4)
Are you ordering from the correct Print products Store?
Check the settings in iPhoto's Preferences panel for the Print Products Store:
Also, reenter (not just check) all billing address details at the Apple Store and enable express checkout: at the AppleStore page http://store.apple.com/us/account/home
Same problem here. Nothing seems to work.
If all the settings above I mentioned are o.k., and you still cannot order your book, restart your mac in Safe Mode and try to order while in Safe Mode: See this link: Mac OS X: Starting up in Safe Mode
Tried that, same result.
But now I have a new problem: Safari quits as soon as I try to open it!
The settings are all correct. I have ordered books several times in the past. It always worked.
I have the same problem.
When i click on "Cassa" [In italian, maybe is "Buy" button], nothing happens.
Maybe Apple has some issues, not our Mac\Account.
Alessandro
Because we are more that have the same problem, after settings in our Macs, it's probably Apple that has problems😟.
But now I have a new problem: Safari quits as soon as I try to open it!
Have you restarted the mac in normal mode again after trying Safe Mode?
Esatto, Alessandro!
I too have the same problem here in Italy. :-(
The problem only occurred after rebooting in normal mode.
I tried rebooting, checking preferences, made sure apple id account was in correct order. It must be something global with the ordering service because another post has the UK store not responding either. I am going to try again this evening and see if its working again. The "Check out" button will not respond so must not be connecting with anything on the other end. Even when I change the number of photos needed (in my case cards) it will not automatically update the cost or the zip code shipping. Had a problem similar to this several months ago and the fix was to change your store to another country or none and then save and then change back to your appropriate store. Not this this time.
Yup same problem here. Apple, please fix this. First time I wanted to create a photo book in years and doesn't work, very bad experience...
I opened a bug report on https://bugreport.apple.com/
If you do the same this issue might get faster attention on Apple's end.
I'm having the same issue here in the States. I've ordered several books in the past. I click Buy Book, the "Your Order" screen appears. I can -
So much for getting the book in time for our wedding anniversary!
I have exactly the same problem here in Sweden. I enter/change the Zip Code but nothing happens when I click on "Check Out".
Ordered a book one month ago without any problems.
Lots and lots and lots of the same report world wide today - undoubtedly an Apple server issue - only time will cure
You can report to Apple using the contuse us link at the bottom of every page of these forums but I'm sure they know and will resolve as soon as they can
LN
Can't buy a book in iPhoto
