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All replies
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Helpful answers
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Sep 4, 2014 7:04 AM in response to alaa137by wegras,it is the activation SMS sent to activate the imessage and or facetime service
If you are with an Apple approved carrier then they agreed with Apple to waive these charges
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Sep 4, 2014 7:33 AM in response to wegrasby alaa137,Is there a list for Apple approved carriers? How can i know if my carrier is approved?
Thank you
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Sep 9, 2014 5:36 AM in response to wegrasby alaa137,So my carrier is in the list, and i still pay. They said they can do nothing about it, i'll still be paying.
So who's responsible now? What should i do?
Thank you very much
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Sep 9, 2014 5:41 AM in response to alaa137by Chris CA,alaa137 wrote:
So my carrier is in the list, and i still pay. They said they can do nothing about it, i'll still be paying.
So who's responsible now?
Your carrier.
What should i do?
If the carrier said they won't do anything about it, not much.
Elevate it to a higher customer service.
Change carriers.
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Oct 28, 2014 7:39 AM in response to wegrasby Ricardo Almeida,FaceTime was never activated on my iPhone 5s and iMessage was disabled on April. And I still get those surprises every month.
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Oct 28, 2014 9:14 AM in response to Ricardo Almeidaby wegras,Ricardo Almeida wrote:
FaceTime was never activated on my iPhone 5s and iMessage was disabled on April. And I still get those surprises every month.
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Oct 28, 2014 9:32 AM in response to wegrasby Ricardo Almeida,The point is: both services are disabled.
So how can a disabled service spend money every month?
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Oct 28, 2014 9:36 AM in response to Ricardo Almeidaby AmishCake,You need to take this up with them - we are just users like you and can only offer advice. Your carrier is the one you need to be discussing this with. Good luck
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Oct 28, 2014 9:48 AM in response to AmishCakeby Ricardo Almeida,My carrier, Vodafone Portugal, says Apple has the responsibility on this matter, since it's their software that is sending these messages.
Even if I ask Vodafone to block international communications, text messages wont be blocked. Anyway, even if it could solve the problem, doesn't seams reasonable.
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Apr 15, 2015 5:17 PM in response to Ricardo Almeidaby Chris CA,Ricardo Almeida wrote:
My carrier, Vodafone Portugal, says Apple has the responsibility on this matter, since it's their software that is sending these messages.
and supported carriers agree to waive the charges for these text messages to activate iMessage.
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Jun 2, 2016 10:41 PM in response to Chris CAby matheeh,Go to Setting >> Facetime >> Tab in to "Apple ID: example@example.com" >> Change Location >> Select your country as your region. and save.
That's All. your phone no longer send sms to UK.
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Jun 3, 2016 5:48 AM in response to matheehby Chris CA,matheeh wrote:
That's All. your phone no longer send sms to UK.
My phone doesn't send sms to uk.
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Aug 17, 2016 5:39 PM in response to wegrasby rpfrancisco,Hi! Is there an accessible document/site that contains this (that Apple-approved carriers agreed with Apple to waive the charges)? I'd like to show it to the carrier.