Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

alaa137 Author

Level 1

9 points

SMS 's that have never been sent?

I see in my monthly receipt that there were 4 SMS's sent abroad. Specifically to the number ****.

I checked with my company and they say they know nothing about this number.

But they claim that if it appears in the report then it was sent no doubt.

I have NEVER sent a message to that number (i also checked in my messages).

Anyway, i found that other people has faced the same problem, and some of them say it's deactivating and reactivating imessage.

And yes, i remember deactivating and reactivating imessage at those dates and times.

Why am i being charged for this? is this normal or is it a bug in IOS? (i'm using latest IOS version: 7.1.2)

Thanks

iPhone 4, iOS 7.1.2

Posted on Sep 4, 2014 6:54 AM

25 replies

Chris CA

Level 10

82,434 points

Apr 15, 2015 5:17 PM in response to Ricardo Almeida

Ricardo Almeida wrote:

My carrier, Vodafone Portugal, says Apple has the responsibility on this matter, since it's their software that is sending these messages.

and supported carriers agree to waive the charges for these text messages to activate iMessage.

matheeh

Level 1

4 points

Jun 2, 2016 10:41 PM in response to Chris CA

Go to Setting >> Facetime >> Tab in to "Apple ID: example@example.com" >> Change Location >> Select your country as your region. and save.

That's All. your phone no longer send sms to UK.

Chris CA

Level 10

82,434 points

Jun 3, 2016 5:48 AM in response to matheeh

matheeh wrote:

That's All. your phone no longer send sms to UK.

My phone doesn't send sms to uk.

Aug 17, 2016 5:39 PM in response to wegras

Hi! Is there an accessible document/site that contains this (that Apple-approved carriers agreed with Apple to waive the charges)? I'd like to show it to the carrier.

ChrisJ4203

Level 10

230,371 points

Aug 17, 2016 6:13 PM in response to rpfrancisco

I'm not aware of a document, however it has been common knowledge that Apple approved carriers have waived the fee. There is no guarantee on it, as it is the local carrier that can decide what they want or do not want to do.

There is a list of approved carriers here, so you can see if your carrier is on that list. Just click on your geographic location. Wireless carrier support and features for iPhone in the United States and Canada - Apple Support

neuro78

Level 1

4 points

Mar 9, 2017 3:58 AM in response to alaa137

its now 2017...and im on ios 10.2

this problem still exist....

Im in Malaysia...carrier is Celcom....I noticed these charges on my bill on dec 2016 and March 2017

Mar 9, 2017 5:59 PM in response to alaa137

This could be a scammer

Chris CA

Level 10

82,434 points

Mar 9, 2017 6:48 PM in response to JackDaAppleBoss

JackDaAppleBoss wrote:

This could be a scammer

A scammer could be logging onto your iPhone and sending an SMS to Apple servers?

Mar 9, 2017 6:57 PM in response to Chris CA

No, like one of those automated ads from sears or jcpenny, that claim they cost nothing and then say in 1/2 a second that "SMS rates apply":(

neuro78

Level 1

4 points

Mar 10, 2017 1:13 AM in response to ChrisJ4203

oh rest assured I will...

but that's besides the point I'm trying to make here...Why is Apple being so secretive and not revealing this upfront to consumers? n why hide the sms that's being sent...

SMS 's that have never been sent?