This accessory may not be supported message started a few days ago. Now, I get the message every time I plug in and my phone won't charge!

Three days ago, my iPhone 4 started sporadically displaying this message when I plugged my authentic apple iPhone charger in: "This accessory may not be supported." I was dismissing it, until my battery was nearly dead and I finally realized that when the message would come up the charging would stop.


Somehow, last night, I got it to begin charging on my Macbook and although it stopped a few times, got it back to 95%.


Now, it happens every time I plug it in to charge and it WILL NOT charge.


Details:

I am using genuine apple chargers. The one that came with my iPhone and the one that came with my iPad.

I am using outlets that work.

I have tried charging on my Macbook and receive the same message.

I am on IOS 7.1.1

The battery seems to be draining faster than usual.

It seems like when the battery gets low enough (<5%), it will charge again, at least a little bit, without the message popping up?


I tried to make a genius bar appt. but the next one isn't until next Tuesday! Eek. I cannot afford a new phone right now, and I am really hoping there is a way to fix this. If there is anything I can do at home to isolate the problem, or reduce what could end up costing a lot I would greatly appreciate your help.

iPhone 4, iOS 7.1.1

Posted on Sep 4, 2014 11:22 AM

Reply
17 replies

Sep 4, 2014 3:36 PM in response to Gia- GEM

An update for anyone who may be experiencing this problem....First, this community is AWESOME! Thank you to all who replied.


I cleaned the port out with a soft old baby toothbrush, and used the tip of a plastic flosser to get into the corners. There actually wasn't that much lint or grime in there (I thought there would be more 😝). I then plugged in the iPhone, and IT IS CHARGING without getting the error message.


Hoorah.

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This accessory may not be supported message started a few days ago. Now, I get the message every time I plug in and my phone won't charge!

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