Safari Alert Suspicious Activity

It's a scam.

Can you still use Safari ok?

Apple's toll free number in the U.S is: 1-800-275-2273

Apple never sends email such as the one you received. Nor will they send you an email to verify your Apple ID credentials.

I sincerely hope you did not give then your credit card payment information.

In the future, if you receive an actual email asking to verify your Apple ID or call a tech support number, please forward that email to: reportphishing@apple.com

That way Apple has a record of it.

If you have divulged your credit card info to these scammers, immediately contact your bank to determine what next steps to take regarding a replacement card. Depending on what they may have done to "fix" your computer, measures may need to be taken to take care of those issues. Hopefully some of the knowledgeable folks on the forum will drop by your thread.

Call the bank associated with your bank card immediately to alert them of suspicious activity.

With your email address and password, they can send out email to anyone from your account. Change the password for your email address immediately.

Boy is it a SCAM!

I have since reported this to Apple and my Bank. The bank told me they would refund my money. How did I fall for this?

They scanned my computer, transferred me to someone who loaded CCleaner, and moved the cursor around a lot. I won't fall for that one again.

Since then I did a 7-Pass Erase of my hard drive. I probably didn't need to do that, but I feel safe now. Also I cancelled my credit card and got a new one.

I believe how they are getting away with it, is that they are mincing words. They are saying: "We are the technical support for apple." They are using Apple as a verb and not a noun. I spoke to a officer at the FBI and he told me they are currently being investigated. ***** it couldn't be faster.

Michael

I had the same problem today, I check whith my other computer, and I see that, it was a screw (rob). I disconnect my Internet, I clean the history of Safari and I put a other direction on Safari. When I put Internet my last direction was on and no frozen more.

There where very good organisation, they sent back message to your phone etc.

I received a similar message today with a different phone number. Safari is completely locked up and I cannot get rid of the Alert box. I called the number but knew from the recorded message that this was not Apple, so I did not speak with anyone. How do I get Safari unlocked?

Hi - how did you get Safari running again? I'm having the very same problem you had with my Safari being locked. I can't clear my history or anything.

Force Quit Safari. Hold down the Shift key and re-start Safari. Should come back and run without the message.

You are a lifesaver. I tried a restart and that didn't work but your suggestion did the trick.

SHould i worry worry about a virus on my computer or is this a harmless bug?

After I got re-started, I deleted all cookies and have not had any further issues. I don't believe their is any virus or malware associated with this item.

Clear your history and cookies from Safari in iOS 8, tap Settings > Safari > Clear History and Website Data. In iOS 7 or earlier, tap Clear History and tap Clear Cookies and Data.

To clear other stored information from Safari, tap Settings > Safari > Advanced > Website Data > Remove All Website Data.

Apple Support Article 🙂