Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Expanded content in-app purchase of $4.99 installs but is never available (does not work), endless loop of "restore content".

Once I upgraded o Mavericks (10.9.4) and GarageBand (10.0.2) I saw the offer for additional content – 200 sounds, 2,000 loops, 15 drummers... – and made the purchase per this article: Expanding GarageBand for Mac (v10.0) content with an in-app purchase


After downloading the content, system asked for my log in, went through the install, but alas, the content is nowhere to be found.


  • GarageBand menu, "Restore Purchases" available.
  • Choose Restore Purchases
  • GB downloads 10G
  • OS requests log in for installation
  • OS performs installation (no crashes, no problems)


But then content is not there and "Restore Purchases" is still available in the GarageBand menu. I've read the threads about the download crashing (which happened to me once), but this is different. I've tried resetting permissions, and now I've just installed a brand new SSD drive, fresh install of Mavericks and GB, and got the same problem.


Unless I am missing something, content is nowhere to be found. Any help would be appreciated.


"Restore Content" always available:

User uploaded file

Where are the 40 lessons?


User uploaded file

User uploaded file

Where are the 17 additional drummers:

User uploaded file

MacBook Pro, OS X Mavericks (10.9.4), MacBook 8.1 (Early 2011)

Posted on Sep 5, 2014 2:01 PM

Reply
1 reply

Sep 5, 2014 2:37 PM in response to Beto Carvalho

Your last screenshot is showing that the purchase installed:

You have more than the one drummer "Kyle". You can switch between different drummers by clicking the portraits "Rose" Curtis", Berry" and the genre menu, to bring up different drummers.

User uploaded file


"Restore Content" always available:

This will always be available, so you can reinstall, if need be.

Where are the 40 lessons?

The in-app purchase does not download the lessons, but enables you to buy them for free. Sign into the Lesson Store, to download the lessons you want. It should now be possible.

Select "File > New" and then select the Lesson Store.


200 sounds, 2,000 loops, 15 drummers...

The 200 sounds will be visible, depending on the selected kind of track.

You will see 2000 loops, if you disable the default "Keyword Browsing > Filter for more relevant content" in the GarageBand Preferences > Loops panel and set the the menu at the top of the Loop Browser to "Loops" and "Scale > Any"

What do you see, when you set the Loop options this way?

Expanded content in-app purchase of $4.99 installs but is never available (does not work), endless loop of "restore content".

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.