iPad photo app frozen when saving photo
When I try to save a photo in the photo app the screen freezes.
Mac OS X (10.7.3)
Apple Event: May 7th at 7 am PT
When I try to save a photo in the photo app the screen freezes.
Mac OS X (10.7.3)
Hello there Gaetano46,
It sounds like your Photos app is becoming unresponsive when you try to save a photo to it from another app. I would start by quitting all the running apps on the device:
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that and restart the device and test the issue again and let me know how it goes:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Thank you for using Apple Support Communities.
Regards,
Sterling
Hello there Gaetano46,
It sounds like your Photos app is becoming unresponsive when you try to save a photo to it from another app. I would start by quitting all the running apps on the device:
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that and restart the device and test the issue again and let me know how it goes:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Thank you for using Apple Support Communities.
Regards,
Sterling
Thanks, this was helpful. Actually, I rebooted my iPad, and the photo app unfroze---but I will keep your suggestions in mind for any further problem.
dan
Excellent! Glad to know the Photos app is working correctly again.
iPad photo app frozen when saving photo