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RAW files suddenly show up as "not supported" (Aperture 3.5.1, OS X 10.10)

I’m running the latest Aperture (3.5.1, Digital Camera RAW 6.00) on the Yosemite Beta (10.10).

Photos that have been imported some months ago (recent vacation, Nikon D7000 RAW files) suddenly show up as “Unsupported Image Format”, even though they worked fine until I wanted to order a book from this vacation.

Once that problem started to manifest, also some RAW photos from my Lumix GM1 show up as unsupported, others work just fine.

These images were imported some time ago, edited and exported to flickr, thus used to be accessible just fine with Aperture.

I’ve

- run all three options from the special startup of Aperture (Repair Permissions, Repair Database, Rebuild Database),

- ran Disk Utility to repair the permissions and repaired my disk

- reprocessed the Originals

but still cannot access the files, as the short movie here shows.

Accessing the files with Nikons ViewNX 2 works fine (obviously only the Nikon RAW files).

But even if I re-save the affected files with the Nikon software and re-import them to Aperture, Aperture shows the dreaded “unsupported file format” image for these files…

It’s *really” annoying, since this started to happen just as I wanted to order a photo book from my vacations.

Aperture 3, Other OS, Yosemite 10.10

Posted on Sep 8, 2014 11:58 PM

Best reply

david.haberthuer Author

Level 1

1 points

Posted on Sep 9, 2014 2:24 AM

léonie was able to help me with her (german) anwer in this thread: RAW Dateien nicht unterstütztes Bildformat

The solution was to remove and re-install the RAW support from Apple.

The solution was to

remove "RawCamera.bundle" and "RawCameraSupport.bundle" from the /System/Library/Coreservices Folder
(In Terminal.app: "cd /System/Library/CoreServices/", "sudo rm -r *Raw*" (WARNING, THIS REMOVES THE FILES INSTANTLY!))
Reboot the system
Re-Download the Raw Compatibility update 5.06 form Apple Support: http://support.apple.com/kb/DL1757 and install it
Restart Aperture, reprocess the affected files and order the photo book.

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31 replies

Feb 1, 2015 10:09 AM in response to torreypines

I've actually thought about that too but the card reader is built into the iMac and this has happened with multiple memory cards. So, my thought is, yeah, USB2 cable. I ended up buying the camera from a friend and never ended up getting the cable. I'll have to source one. If it still happens then it might be something about the way the D3200 formats .NEF raw files (12 bit raw compressed versus their more expensive cameras 14 bit raw uncompressed if you're aware of that).

RAW files suddenly show up as "not supported" (Aperture 3.5.1, OS X 10.10)