Apple Event: May 7th at 7 am PT
Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
my wife has just had a new phone issued to her by the apple store as her old one went defective. It was restored in the store but now when i connect the phone to iTunes it doesn't pick up the iPhone and a message appears to say that its timed out and unable to connect.
Hello crash2705,
Thank you for using Apple Support Communities.
Here are a couple of articles that may be of use to you for this issue.
iCloud: Account troubleshooting
http://support.apple.com/kb/TS3988
iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X 10.6.8 or Earlier
http://support.apple.com/kb/HT1747
Regards,
Jeff D.
iTunes doesn't recognise iphone5
