Intel HD 3000 Bootcamp / Black screen / Windows driver

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Level 1

5 points

Intel HD 3000 Bootcamp / Black screen / Windows driver

Dear community,

I'm trying to deploy Windows 8.1 in a secure bootcamp installation on multiple Macs Late 2011 (at least one MacBook Pro and one iMac). Both are containing an Intel HD 3000 GPU, the MBP also a dedicated AMD HD6750M. Manual Bootcamp installation or even running a Windows to Go-Installation works fine until installation of the Intel graphics driver. Wheter I install the one contained in the .5621-driver-package or the dedicated Intel HD 3000-driver version 15.28.22, as soon as the graphics driver is activated, the screen goes black and stays black. After a reboot, as soon as the switchover to the graphics driver on boot happens, the screen goes black. When I boot the windows to go device on another PC computer and remove the HD 3000 driver files, I can boot it again normally on the MBP until the next try of driver installation.

I assume there is a problem with the HD3000-driver, is there any beta driver or something to test available? Anyone encountered the same?

Best regards from germany.

MacBook Pro, Windows 8, Windows 8.1, multiple Macs Lt 2011

Posted on Sep 11, 2014 5:06 AM

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Answer 1

Top-ranking reply

gianninigabriel

Level 1

8 points

Jun 17, 2017 7:20 PM in response to NWittje

I know it has been some time now, but I am encountering this problem just now.
did you manage to find a solution?

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Answer 2

Loner T

Level 9

59,513 points

Sep 11, 2014 8:47 PM in response to NWittje

Dual GPU support on the Windows side, requires AMD (CrossFire) or nVidia(SLI) drivers, not the standard Bootcamp drivers. The Bootcamp drivers hide one GPU (typically the less-powerful integrated Intel ones) on a dual-GPU machine. I suggest using just the AMD drivers and ignoring the HD3K.

.5621 may not be valid for HD3Ks, but probably works for HD4K (I do not have a rig to test HD3K). Was the Bootcamp driver USB built using the Bootcamp assistant or by downloading the latest software from Boot Camp Support Software 5.1.5621 ?

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Answer 3

NWittje Author

Level 1

5 points

Sep 12, 2014 1:19 AM in response to Loner T

I used the latest 5621 from your link. Yeah, I thought about that (ignoring the HD3K), but I got ****** text rendering then and I have the feeling it is only using the HD3K as the rendering device, and I dont remember any possibility to disable it (like via Bios in a PC), or am I missing something?

And as clarification, I also tried the full Bootcamp 5621-driver installation wizard and not only the contained drivers and the same phenomen happens...

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Answer 4

Loner T

Level 9

59,513 points

Sep 12, 2014 6:06 AM in response to NWittje

This is not meant to scare you but the 2011 Macs with AMD GPUs have quite a few issues - Re: problems with amd gpu on early 2011 macbook pro

Once Bootcamp is installed, in Device Manager, change the Intel HD3K to use the standard VGA Windows driver, not the BC or Apple driver and test.

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Answer 5

NWittje Author

Level 1

5 points

Sep 15, 2014 11:53 AM in response to Loner T

Well, after installation, it uses the standard driver, but is marked with a yellow exclamation mark and my text rendering on the screen (for example, in the device manager ;-)) looks really awful... I dont need really 3d accelleration, but I would like to achieve good 2d drawing :/ (yeah, I know, from W7 on Windows uses 3D-drawing pipeline also for the desktop : ( ) But I'm not sure I'm encountering a faulty GPU as under OSX, everything looks fabulous and the extended Low-Level Hardware Test runs fine... I always try to avoid pinning something on faulty hardware till the last second, sloppy driver seems much more probable ;-)

//EDIT Is ther any way to forcely disable the HD3000 so that the AMD GPU can run unhindered short of killing the MBP with a hot iron on trying to "remove" ;D the iGPU-Part? ^^

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Answer 6

Loner T

Level 9

59,513 points

Sep 15, 2014 12:05 PM in response to NWittje

Is the AMD driver installed correctly? If yes, can you delete the entry from Device Manager for the HD3K. Please be careful, it may render the Windows side inoperable.

The yellow triangle may indicate a bad graphics driver.

You can also try the drivers from here as appropriate - https://downloadcenter.intel.com/SearchResult.aspx?lang=&ProductID=3319&ProdId=3 319

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Answer 7

NWittje Author

Level 1

5 points

Sep 22, 2014 12:11 AM in response to Loner T

Hey,

the AMD driver seems to install fine, however if I remember correctly, it also displayed a yellow mark after installation... I will check on that again some later time. When I force Windows to the AMD GPU by deleting the HD3000-driver, shouldnt Win reinstall the HD3000 via auto-discovery after next boot? Well, I could probably deactivate it as a driver... mhm...

THe drivers from the intel page are behaving the same, btw. I think I saw something about this problem also in the Inte. communitys, but they also had not found a solution and I now do not find it any more....

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Answer 8

Loner T

Level 9

59,513 points

Sep 22, 2014 4:06 AM in response to NWittje

The HD3Ks also support the HD Audio devices, at least on HD4K chipset they do. I have seen many report loss of Graphics and Audio both.

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Answer 9

Loner T

Level 9

59,513 points

Sep 22, 2014 5:55 AM in response to NWittje

Just checked on my HD4K MBP, the HDA is the Cirrus Logic devices, not Intel ones even though Mac reports them as Intel HD Audio.

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Answer 10

NWittje Author

Level 1

5 points

Sep 23, 2014 5:10 AM in response to Loner T

I just checked again, the AMD device reports as 6750M, but always (with or without driver) has the state "device was stopped because it reported an error (code 43)". The funny thing is I can deactivate the Intel GPU via the device manager and still have a picture - without seemingly having any GPU active! But if I install then the Intel driver into the deactivated GPU, screen goes black.. so it probably still uses the Intel device.

So, now I see two problems:

-Of course, the malicious Intel/Bootcamp-GPU-driver,

-secondly, why the **** does my AMD GPU is halting for error?

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Answer 11

Loner T

Level 9

59,513 points

Sep 23, 2014 5:28 AM in response to NWittje

Hav you looked for any hardware errors on AMD GPUs? The 2011 AMD batch is a big blot on Apple's portfolio.

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Answer 12

Oct 28, 2014 3:48 PM in response to NWittje

Spent a full afternoon trying to install Win 8.1 on My late 2011 mbp and when i finally got it installed i ran into this problem. Been a month since the last reply. Any progress on this issue?

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Answer 13

Loner T

Level 9

59,513 points

Oct 28, 2014 4:18 PM in response to AndreasNils

What drivers are not installed correctly in Device Manager in your case?

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Answer 14

Oct 29, 2014 2:32 AM in response to Loner T

The intel HD 3000 graphics driver nor the AMD driver will install properly.

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