Won't forget wifi network and password

The solution to this was easy. first tell IT to forget the network that you're on in the wireless settings.

Second, hold the power button until it asks you to shut down. Then hold the main Home button until the shut down image goes away.

Then open apps in the App Store, and tap any one of the buttons at the bottom 9 to 10 times in a row. They say this clears browser history's in cache settings.

If you don't have Apple Care then your other option is to pay $5.00 a question to Apple Care and have them solve the problem for you. The cost might have gone up and that $5.00 a question a few years ago. Or it might have been discontinued.

It should be in Applications/Utilities/Keychain Access or if you are going through Safari, check Preferences/Autofill/User Names and Passwords.

Choose "Wi-Fi" in the left column of Network system preference. Use the padlock at lower-left to unlock.

Click "Advanced" button at bottom-right.

Select the "Wi-Fi" tab.

Select the hotel's network and click the "-" below the list.

Click "OK' at the bottom-right.

Click "Apply" at the bottom-right.

Try connecting to the hotel's network again.

If that doesn't work, try unchecking "Remember networks..." in the Advanced section, OK, Apply< then restart the computer.

As a frequent business traveler, I have run into this issue a number of times and here is what I've learned. No amount of work on your end will delete or forget the network credentials in order to return to a fresh login window. I am now in the habit of writing down the tech support phone number when the original screen pops up. That way you can contact the wireless third-party provider your hotel is using. If you didn't write it down, call the hotel front desk and ask them specifically for the tech support number of the company they use ( ). That service provider has to essentially kick you off their network. They'll need to know your IP address in order to find you. Once they do that, you will have access to the original login screen and can choose to enter a new/different access code or to choose to upgrade your service.

Trying jump through hoops with Network Preferences, forgetting the network on your iOS devices, searching your Keychain app (both on your local device AND what you might have synced/store in iClound) will only waste time and give you a headache.

Hope that helps.

<Edited by Host>

This is such a shame that nobody is replying to this issue. We are feeling frustrated and apple is not doing anything about it.

It seems vividgray gave a definitive answer. It is the Hotel service provider.

The only think I have not seen mentioned is clearing any browser cookies and caches, just in case the initial connection dialog is done when a cookie is not set..

This worked for me:

How can I forget a hotel wifi network?

This is my truth as well today. Waiting for the hotel's router to forget my free wifi session so that I can pay for the higher speed.

http://1.1.1.1logout

I just had the same issue and reception told me to type into my browser the logo address (above) - it worked

This works, though the URL should read:

1.1.1.1/logout