Bengals24

Q: Can't delete U2 song from iphone

Got most of the album that apple decided I wanted to stop showing on my iphone but one song remains and hasn't got any option to hide or delete. I turned 'Show all music' off on the iphone and I hide the album in iTunes on the computer. The song every breaking wave remains on my iphone. Any ideas on how to get rid of it?

Posted on Sep 12, 2014 5:48 PM

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Q: Can't delete U2 song from iphone

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  • by Bengals24,Solvedanswer

    Bengals24 Bengals24 Sep 13, 2014 8:19 AM in response to Bengals24
    Level 1 (0 points)
    Sep 13, 2014 8:19 AM in response to Bengals24

    Thanks for the help on this. lol

     

    I solved this. What I did, was went to the iTunes store and went ahead and downloaded the album. After downloading I was finally given the option to swipe and delete each song on my phone. Did that and also deleted the album in iTunes. Finally ridded myself of the unwanted u2 album.

  • by garethfromdevizes,

    garethfromdevizes garethfromdevizes Sep 14, 2014 3:42 AM in response to Bengals24
    Level 1 (0 points)
    Sep 14, 2014 3:42 AM in response to Bengals24

    Sadly that doesn't work for me.

     

    If I take the trouble to download the album, then swipe each track in turn to delete it, I'm left with the whole thing still showing, and available to download all over again.

     

    In other words I'm back where I started.

     

    Just to be clear, I don't want unsolicited content showing anywhere on my phone or my Macs. What part of that is a surprise to Apple?

  • by Rudegar,

    Rudegar Rudegar Sep 14, 2014 5:07 AM in response to garethfromdevizes
    Level 7 (28,973 points)
    Apple TV
    Sep 14, 2014 5:07 AM in response to garethfromdevizes

    if there is a cloud icon displaying to the right of the songs then they are not on your phone any more

  • by garethfromdevizes,

    garethfromdevizes garethfromdevizes Sep 15, 2014 11:37 AM in response to Rudegar
    Level 1 (0 points)
    Sep 15, 2014 11:37 AM in response to Rudegar

    'if there is a cloud icon displaying to the right of the songs then they are not on your phone any more'

     

    Which icon would that be then? The one on my phone? So the icon on my phone isn't on my phone? Have you even read what you wrote?

     

    The most bizarre aspect of this fiasco - right up until the moment that Apple caved in and provided a fix (<itunes.com/soi-remove>) - is that in order to delete the songs and all trace of them from your iPhone you had first to download them. That means that U2 will shortly be able to claim the world record for downloads. Which is what it was all about from the beginning, I presume.

     

    Anyway, it's all over now, bar the shouting (which will go on for weeks, I suppose).

  • by Chris CA,Helpful

    Chris CA Chris CA Sep 15, 2014 11:39 AM in response to Bengals24
    Level 9 (79,677 points)
    iTunes
    Sep 15, 2014 11:39 AM in response to Bengals24

    To remove U2 songs from your iTunes account, go here (new link for whiners, from Apple)

    -> http://itunes.com/soi-remove

  • by Rollinsford,

    Rollinsford Rollinsford Sep 15, 2014 12:08 PM in response to Bengals24
    Level 1 (0 points)
    Sep 15, 2014 12:08 PM in response to Bengals24

    The SOI removal tool in the link above scrubbed it from my itunes, but I still can't get it off my phone.  It seems like they celebrated the release of the 6 by breaking one of my favorite apps on the 5S.

    Does anyone have any idea why, if it's not showing up in itunes on my computer, it would still be on my phone?  <yes, I synced; yes I downloaded, swiped, & deleted>

     

     

    <edit> Settings -> iTunes & App Store -> Automatic Downloads: Music must be on.  Syncing it with the computer won't get rid of this unauthorized album</edit>

  • by Chris CA,

    Chris CA Chris CA Sep 15, 2014 12:41 PM in response to Rollinsford
    Level 9 (79,677 points)
    iTunes
    Sep 15, 2014 12:41 PM in response to Rollinsford

    Looks like my link simply hides the U2 stuff, it does not actually remove it from your purchases.

    Same as this -> http://support.apple.com/kb/ht4919.

    Apple just made it simple for this specific album.

  • by Richard Less,

    Richard Less Richard Less Oct 14, 2014 8:52 PM in response to Chris CA
    Level 1 (0 points)
    Oct 14, 2014 8:52 PM in response to Chris CA

    Tried everything: link, settings - U2 still doesn't go away.

    Someone at Apple should be fired for this stunt.

  • by jeffm1999,Helpful

    jeffm1999 jeffm1999 Nov 7, 2014 5:58 AM in response to Bengals24
    Level 1 (5 points)
    Nov 7, 2014 5:58 AM in response to Bengals24

    Deleted U2 Song.

    1.) Go to "Music" open

    2.) Touch song,

    3.) pause song

    4.) Go to upper Right, touch menu

    5.) Touch "Show Album"

    6.) touch hold song (wanted to delete) and swipe slowly left.

    7.) see "DELETE" touch and finished....

  • by Andrew Strange,

    Andrew Strange Andrew Strange Nov 23, 2014 11:49 PM in response to Bengals24
    Level 1 (0 points)
    Nov 23, 2014 11:49 PM in response to Bengals24

    I still have one song from that F*%king U2 album on my iphone. (not itunes).

     

    I can swipe left and delete other songs but the delete button ever appears for this one song.

     

    I have been to https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/offerOptOut witch did get rid of all but one of the album on the 3rd try.

     

    I have tried what jeffm1999 said in the last post but again no delete button appears.

     

    I am on IOS 7 and I am not updating.

     

    I am seeing red with this and it has definitely cemented my decision to never buy apple ever again.

     

    Any help would be greatly appreciated.

     

    Thanks

  • by Chris CA,

    Chris CA Chris CA Nov 24, 2014 6:19 AM in response to Andrew Strange
    Level 9 (79,677 points)
    iTunes
    Nov 24, 2014 6:19 AM in response to Andrew Strange

    Andrew Strange wrote

    I am seeing red with this and it has definitely cemented my decision to never buy apple ever again.

     

    Because all other devices will not have any issues?

    Good luck with that...

    Any help would be greatly appreciated.

    Connect your iPhone to ITunes.
    Select it in iTunes.

    Select the Music tab.

    Untick Sync music.

    Sync iPhone.

    Select the Music tab.

    Tick Sync music.

    Sync iPhone.

  • by Andrew Strange,

    Andrew Strange Andrew Strange Nov 25, 2014 6:48 PM in response to Chris CA
    Level 1 (0 points)
    Nov 25, 2014 6:48 PM in response to Chris CA

    Has Android ever forced music onto people devices and made it almost impossible to get rid of?

     

    Also thanks for your help but I have already done that. It got rid of all the rest of the album exempt for one Song.

     

    Connect your iPhone to ITunes.
    Select it in iTunes.

    Select the Music tab.

    Untick Sync music.

    Sync iPhone.

    Select the Music tab.

    Tick Sync music.

    Sync iPhone.

     

     

    Why can I swipe to delete some song and not this one.. how is that even a thing. What fool came up with that idea? and what fools agreed with him?

     

    Thanks

     

     

     

    Andrew

  • by robinfromdeland,

    robinfromdeland robinfromdeland Dec 6, 2014 5:54 AM in response to jeffm1999
    Level 1 (0 points)
    Dec 6, 2014 5:54 AM in response to jeffm1999

    Yes!!  Originally tried the Apple link, and it deleted all but one song.  So frustrating.  Tried lots of suggestions, to no avail.  Following your list, the last song is gone form the phone.  Thanks!!

  • by spalmer777,

    spalmer777 spalmer777 Dec 26, 2014 7:44 AM in response to Bengals24
    Level 1 (0 points)
    Dec 26, 2014 7:44 AM in response to Bengals24

    I tried all of the tips listed in this thread and I still have the song Every Breaking Wave on my phone. Grrr. It is not in my iTunes.  Since I did the opt-out, I can't download the whole album and then try deleting it without paying $10 for it (really?!). Powered up, powered down, rubbed my head, patted my belly and did the hokey pokey, but the **** song is still there. I can't left swipe it.  All other songs I can, but not this one. Any other hints that have not already been mentioned?

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