How to cancel an order on apple.com

I was trying to see how much it would be to pre oreder a iphone 6 and then I accidently orderd it and there is no money on the card andso now I need it to be canceled so the money doesn't get taken off

iphone 6-OTHER, I need to cancel an order

Posted on Sep 13, 2014 8:03 AM

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2 replies

Sep 13, 2014 9:54 PM in response to hellokenzy

This will work if you ordered online at the Apple Store in the U.S.


Go to the Apple Store at http://store.apple.com/us

Toward the upper right, you should find an area with your name and a drop down arrow as shown here:


User uploaded file


Click the drop down arrow and choose "Check Order Status". You will be asked for your password. Enter it and you should see your order.


If it is still in the "Processing Items" stage, you will see an option to cancel it from there. Choose that and you will be all set!


If the order has advanced to "Preparing for Shipment", it will be too late to cancel it. You will have to wait for it to arrive and handle it later.

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How to cancel an order on apple.com

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