How to buy a fully unlocked iPhone 6/6+ Model 1586/1524 in the U.S.?

Below is a chat I had this morning (September 13, 2014) with an Apple sales associate about the iPhone 6. The bottom line is that it appears that Apple currently does not know how to sell its U.S. customers a fully unlocked iPhone 6/6+ Model A1586 or A1524. They are also unwilling to answer whether these models will work with U.S. GSM carriers such as T-Mobile or AT&T (they should work).


However, according to these two documents and prior knowledge of how AT&T & T-Mobile work in the U.S., we should be able to buy a prepaid fully unlocked iPhone 6 model A1586 or A1524 from U.S. Cellular and have them work with U.S. GSM carriers as well as overseas international GSM carriers.

https://www.apple.com/iphone/LTE/

http://support.apple.com/kb/HT1937


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Apple: Now Chatting with UNNAMED REP


Customer: Hi I have two questions about the iPhone 6.

Customer: Is an Apple unlocked iPhone 6 Model A1524 be able to be used with T-Mobile and AT&T in the USA?

Customer: or Model A1586 for that matter.

Customer: that's my first question.

Apple Rep: Hey there.

Apple Rep: My name is UNNAMED REP and I will be more than happy to help you with your iPhone 6 and 6 Plus inquiries.

Customer: thanks, did you get my first question above?

Apple Rep: Yes.

Apple Rep: In order to check network compatability we recommend you check with the respective carrier

Customer: Let's say I got an unlocked iPhone 6 from Australian carrier.

Customer: or if I buy a prepaid iPhone 6 from US Cellular and they send it to Apple to have it unlock on my behave.

Customer: both should be the A1586 or A1524 variety.

Apple Rep: At this time, there is no information available for the iPhone 6 or iPhone 6 Plus unlocked.

Customer: I have checked with U.S. Cellular, they are willing to sell me an iPhone 6 or 6+ prepaid at full price and they are willing to send it to Apple to request to have it unlocked. I need to know what will Apple do if I make this order.

Apple Rep: Please be aware, Apple does not lock phones.

Customer: and whether that phone will be supported on T-Mobile or AT&T.

Apple Rep: Respective carriers lock their phones to their network.

Apple Rep: Apple does not provide information on unlocking carrier phones.

Customer: Based on this table, U.S. Cellular support unlocking of iPhone with no restrictions unlike Sprint: http://support.apple.com/kb/HT1937

Customer: I just need to know whether this is how it works before I decide to spend $950 on an iPhone.

Customer: I want an globally unlocked iPhone 6+ A1524 that works with all U.S. GSM carriers.

Apple Rep: OK, here is what we can do

Apple Rep: I recommend we get you in touch with our dedicated iPhone support team, and they will be able to assist with the information

Customer: can provide me with their contact info?

Apple Rep: Click here for dedicated iPhone support

Apple Rep: Did it work?

Customer: yes it took me to the iphone support contact page. I'm trying to figure who to contact exactly. so I just spoke to U.S. Cellular and now with you. I'm not sure exactly who I should talk to next.

Apple Rep: While you have me, did you have any other questions regarding the Apple Online Store?

Customer: no, I'm very familiar with apple. just have this one question.

Apple Rep: Awesome, yes it sounds like you are very knowledgable.

Apple Rep: Thank you for taking the time to visit the Apple Online Store. We appreciate your business! Please feel free to chat with us again if you'd need any further assistance.

Customer: U.S. Cellular asked me to contact Apple after I called them.

Customer: I'd say my question is not fully answered because the support page is not clear with contact info.

Apple Rep: Do you prefer to call support?

Customer: which number do you recommend I call?

Customer: I had originally thought that you'd be able to address this question. but if you can't, all that I have now is a generic Apple world wide number since I have already spoken to U.S. Cellular.

Apple Rep: We do not have that information, I apologize for the inconvenience.

Customer: This is very frustrating. I might be buying three iPhones at full prices for my family if I have the complete information. they live at different parts of the world and travels. now I can't make any purchase decision until Apple has the 'information'. it's surprising that you don't since you make the iPhones.

Apple Rep: At this time, there is no information available for the iPhone 6 or iPhone 6 Plus unlocked or full price.

Customer: and you have no information as to when such information might become available?

Apple Rep: Please check back with the Apple.com

Apple Rep: updates are coming very fast

Apple Rep: Stay tuned.

Customer: okay, thanks.

Apple Rep: Thank you for taking the time to visit the Apple Online Store. We appreciate your business! Please feel free to chat with us again if you'd need any further assistance.

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Posted on Sep 13, 2014 9:45 AM

Reply
67 replies

Oct 3, 2014 2:42 PM in response to KiltedTim

Following is the answer for people interested in buying iPhone 6 and 6 Plus outside China for use in China and other parts of the world:


There are several models of iPhone 6, models A1586 (3 Carriers Version for China), A1586 (GSM version, Hong Kong), A1586 (Japan version), A1589 (China Mobile version), and A1549 (GSM version) from USA. A1586 (3 carriers version for China) and A1586 (Japan version) are universal for 4G, 3G and 2G on all carriers globally. A1586 (GSM HK) will ONLY work China Mobile and China Unicom 4G, 3G and 2G. It does not work with China Telecom, period. A1549 (GSM version, USA) will work on China Unicom 4G, 3G and 2G; it only works on China Mobile 2G and China Telecom 4G. A1589 (China Mobile version) does not work on China Telecom 3G and 2G.


There are several models of iPhone 6 Plus, models A1524 (3 carriers version for China), A1524 (GSM version, Hong Kong), A1524 (Japan version), A1593 (China Mobile version) and A1522 (GSM) from USA. A1524 (3 carriers version for China) and A1524 (Japan version) are universal for 4G, 3G and 2G on all carriers globally. A1524 (GSM HK) will ONLY work China Mobile and China Unicom 4G, 3G and 2G. It does not work with China Telecom, period. A1522 (GSM version, USA) will work on China Unicom 4G, 3G and 2G; it only works on China Mobile 2G and China Telecom 4G. A1593 (China Mobile version) does not work on China Telecom 3G and 2G.


So, when you buy an unlocked iPhone 6 or iPhone 6 Plus, do not presume you can use it globally. Make sure you have models A1586 (3 carriers version, China OR A1586 (Japan) for iPhone 6 and A1524 (3 carriers version, China) OR A1524 (Japan) for iPhone 6 Plus.


Good Luck!

Oct 3, 2014 2:50 PM in response to Kevin Quincey

Following is the answer for people interested in buying iPhone 6 and 6 Plus outside China for use in China and other parts of the world:


There are several models of iPhone 6, models A1586 (3 Carriers Version for China), A1586 (GSM version, Hong Kong), A1586 (Japan version), A1589 (China Mobile version), and A1549 (GSM version) from USA. A1586 (3 carriers version for China) and A1586 (Japan version) are universal for 4G, 3G and 2G on all carriers globally. A1586 (GSM HK) will ONLY work China Mobile and China Unicom 4G, 3G and 2G. It does not work with China Telecom, period. A1549 (GSM version, USA) will work on China Unicom 4G, 3G and 2G; it only works on China Mobile 2G and China Telecom 4G. A1589 (China Mobile version) does not work on China Telecom 3G and 2G.


There are several models of iPhone 6 Plus, models A1524 (3 carriers version for China), A1524 (GSM version, Hong Kong), A1524 (Japan version), A1593 (China Mobile version) and A1522 (GSM) from USA. A1524 (3 carriers version for China) and A1524 (Japan version) are universal for 4G, 3G and 2G on all carriers globally. A1524 (GSM HK) will ONLY work China Mobile and China Unicom 4G, 3G and 2G. It does not work with China Telecom, period. A1522 (GSM version, USA) will work on China Unicom 4G, 3G and 2G; it only works on China Mobile 2G and China Telecom 4G. A1593 (China Mobile version) does not work on China Telecom 3G and 2G.


So, when you buy an unlocked iPhone 6 or iPhone 6 Plus, do not presume you can use it globally. Make sure you have models A1586 (3 carriers version, China OR A1586 (Japan) for iPhone 6 and A1524 (3 carriers version, China) OR A1524 (Japan) for iPhone 6 Plus.


Good Luck!

Oct 3, 2014 3:16 PM in response to yeh168

Bought an A1586 64GB from an Apple UK store. Yes, a ÂŁ90 more than the US when you factor in exchange rate and sales tax. On the other hand, it's in my hand, it works in my home country and I have negligible intention to live in China. Factor in the reality I'm no longer ******* around on these forums and I'm a happy Apple fanboy. Add in a Three sim only deal of unlimited 4g data at ÂŁ18 a month and well... what's all the fuss. Pull yourselves togehther

Oct 3, 2014 3:39 PM in response to Kevin Quincey

The thread will be closed now. Any further questions relating to differences between iPhone 6 models, please refer to this comment.

Thanks

Kevin Quincey wrote:


TrueDichotomy -


I'm trying to do the exact same thing and I think I've found the way. I called Apple at 1-800-275-2273 and got almost the same answer as you. The initial call taker just kept repeating a canned line that Apple doesn't sell unlocked phones and can't guarantee mobile providers would either. When I mentioned the model number (A1524) and part number (MGD12LL/A) I wanted and that I wanted to pay full price, she eventually let me talk to someone in sales there who could tell me specifically what I needed to know. By the way, the chart at http://www.techwalls.com/differences-between-iphone-6-6-plus-models/ for iPhone 6 and iPhone 6 plus (or for iPhone 5s see: http://www.techwalls.com/iphone-5s-a1533-a1453-a1457-a1530-differences/) is extremely helpful in understanding the technical differences in the various iPhone models. I travel a lot too and want the truly "World Phone" - the A1524 (that's for the 6 Plus - the equivalent for the iPhone 6 is the A1586).


What I learned from the Sales rep there was that when the chart says you won't be able to get the A1586 or A1524 unlocked, what it means is that you won't be able to get the CDMA portion of it unlocked (and even that is not completely necessarily true - but more on that later). You will not need to unlock the rest of the channels on the phone because they come already unlocked. The GSM and all the other bands (TD-SCDMA?, GSM/EDGE, UMTS/HSPA+/DC-HSDPA, FDD-LTE, and TD-LTE) are already ready to be used in other countries. The good news is that only the US uses CDMA so locking your CDMA portion simply means that if you buy it from Sprint, you'll only be able to use the CDMA portion of the phone on Sprint when you're in the US (the only other 2 providers that Apple knew of who sold this in the US and did this were US Cellular and C-Spire - so that simply means, this locking will only cut out the other two networks from that list that you don't choose to buy it from - it's truly a world phone otherwise and you'll be able to use it pretty much anywhere else including in the US on GSM networks like AT&T and T-Mobile, Europe, Australia or wherever). Or you could buy it from Singapore or Japan and technically be able to use it on all three of them (but getting Pay-As-You-Go deals or any reasonable short-term deal in the US has always seemed to be another hurdle that has nothing to do with the technical challenge).


2 more notes: I was reassured enough by the information I received to decide to buy mine from a Sprint store in the US (even though I now live in the UK) for full retail price with no Sprint contract. Because of the bill Pres Obama just signed into law, mobile providers are mandated to unlock phones when you've paid off any contract requirements for subsidies to the phone maker (which I will have done by buying the phone for full price)...so.... I guess I might be testing that new law out (but it's not really too big a deal for me because where I travel to in the US, sprint has always had better coverage than US Cellular anyway and I've never even seen C-Spire yet so I'm not put out with the small link to Sprint anyway). I have an address and brothers in the US and get there often so I don't need to try geex4's re-routing service but it's nice to know that kind of thing exists. If you want AppleCare, you have 60 days from the purchase date to add it at Apple for $99 (which actually seems like a good deal to me since their service extends to all the countries I'm in for a full 2 years).

In the UK, 3 (three - the network provider) is offering "Feel At Home" service for FREE on their ÂŁ20/month OnePlan customers - I've been to Sweden, France, and the US now and gotten Free unlimited Data there for my first time ever! No strings. Amazing. I can't tell you how many times I tried in France and the US and been completely ripped off by Orange or AT&T and other networks who promised they could get me data, so I was completely floored when they gave me this for free! So now when I travel almost anywhere, I just keep my home 3 sim in and can also make and receive calls and texts from/to the UK for free too!

Oct 3, 2014 3:42 PM in response to yeh168

Are you sure about those models. It seems contrary to what I read here: http://www.techwalls.com/differences-between-iphone-6-6-plus-models/

yeh168 wrote:


Following is the answer for people interested in buying iPhone 6 and 6 Plus outside China for use in China and other parts of the world:


There are several models of iPhone 6, models A1586 (3 Carriers Version for China), A1586 (GSM version, Hong Kong), A1586 (Japan version), A1589 (China Mobile version), and A1549 (GSM version) from USA. A1586 (3 carriers version for China) and A1586 (Japan version) are universal for 4G, 3G and 2G on all carriers globally. A1586 (GSM HK) will ONLY work China Mobile and China Unicom 4G, 3G and 2G. It does not work with China Telecom, period. A1549 (GSM version, USA) will work on China Unicom 4G, 3G and 2G; it only works on China Mobile 2G and China Telecom 4G. A1589 (China Mobile version) does not work on China Telecom 3G and 2G.


There are several models of iPhone 6 Plus, models A1524 (3 carriers version for China), A1524 (GSM version, Hong Kong), A1524 (Japan version), A1593 (China Mobile version) and A1522 (GSM) from USA. A1524 (3 carriers version for China) and A1524 (Japan version) are universal for 4G, 3G and 2G on all carriers globally. A1524 (GSM HK) will ONLY work China Mobile and China Unicom 4G, 3G and 2G. It does not work with China Telecom, period. A1522 (GSM version, USA) will work on China Unicom 4G, 3G and 2G; it only works on China Mobile 2G and China Telecom 4G. A1593 (China Mobile version) does not work on China Telecom 3G and 2G.


So, when you buy an unlocked iPhone 6 or iPhone 6 Plus, do not presume you can use it globally. Make sure you have models A1586 (3 carriers version, China OR A1586 (Japan) for iPhone 6 and A1524 (3 carriers version, China) OR A1524 (Japan) for iPhone 6 Plus.


Good Luck!

Oct 4, 2014 10:12 AM in response to truedichotomy

I'm currently on working on a project in Qatar. The iPhone went on sale officially last week. But some shops have been selling imported versions from the US here. I brought an iphone 6 64gb. When I opened the box the first thing I notice there was no sim tray remover which as far as i know only us versions come without out one.


When I popped out the sim tray, there was a verizon sim card in there. I'm assuming this shop ordered full priced iphones from them because i paid 4,000qr (roughly over $1,000) for it at the shop.


It works fine with my Qatar sim card. No issues. i think it is safe to assume that full priced verizon iphones can be used internationally. This is great since i travel back and forth between the states and qatar a lot.

Oct 8, 2014 2:40 PM in response to truedichotomy

Hi!


I don't have a solution but I have related queries and would be grateful if you could please provide me with some answers! The reason why I'm specifically posting here is because you seem to have good knowledge about the devices/carriers.

I want to buy iPhone 6 plus (factory unlocked) since I am an international student and might return to the UAE by 2016. I should be able to use my phone in the UAE as well with my local SIM card.

My options are:

T-mobile version on Apple.com (almost everyone on all the Apple forums has confirmed that it is unlocked). However, I stumbled upon the following article and got confused:

http://m.imore.com/iphone-6s-lte-support-isnt-quite-good-enough-t-mobile

Since I'm not a techie, I wanted to know does this mean there is some defect in the device itself or it is carrier related? If it's carrier related, then I will make the purchase right now because I can use another SIM card in the US. However, if there are some device related issues, then I will not purchase the phone.


My second option is paying the full price upfront and getting the phone from Verizon:

http://www.verizonwireless.com/vzw/smartphones/iphone-6-plus/

One of the Verizon representatives confirmed that the phone will be locked for a year to Verizon (ALLSET plan is the one I want to go ahead with and they said I can) and then I can request for it to be unlocked. I will definitely be here in the US for at least another year. So even if I return to Dubai after that, the device should be unlocked so that I can use it there with my local SIM card. I have confirmed with them that it is a GSM device. However, when I spoke to another representative, he told me that it is factory unlocked and I got confused because two different representatives from the same company are giving me two different answers.


I can wait for iPhone to release the unlocked version of the phone but their representatives are not too optimistic about the date so I am very confused at this point and would appreciate any help.

Oct 13, 2014 11:48 PM in response to truedichotomy

Hi, thanks for your sharing!🙂

What do you mean by "uncloking CDMA"?Is it a painful process? In my opinion, if you buy iPhone 6/6+ Model A1586 or A1524 from a carrier or apple and you ask to get it unlocked, it will unlock both CDMA and GSM since this model supports both CDMA and GSM, right? And after the unlocking it can be used in both CDMA and GSM 3G netwwork (like att tmobile in usa, also td-scdma in china), for 4G, it can support all the current iphone lte bands including 4 TD bands. Yes, this model is truly international model, just make sure it can get unlocked.

But the truth is unlocked iphone 6 can not bought online now, online has t mobile non-contract iphones, but it still get locked to tmobile. I knew for sure in apple store they have full price unlocked non-contract iPhones: sprint, verizon, att, tmobile. However, I just checked in my local store, they sold out.

There is one question in my mind: if it is a so called "unlocked phone", i think i should be able to take it to any carrier as long as that model support the bands of certain carrier, but then why do we call it"ATT unlocked iphone?" or "Sprint Unlocked iphone"? Literally misleading

In my opinion, they are just the purely unlocked iPhone for that specific model.

For example, since att use Model A1522(GSM) for 6 plus, if i get a unlcoked A1522(GSM) 6 plus in apple store, i should be able to use it in other USA GSM carrier like tmobile an china unicome since they use GSM and the cellular bands are among those for A1522(GSM). Of course, this model can not be used in verizon and sprint because both will use cdma for 3G and A1522(GSM) does not support CDMA.

I was thinking the expression "ATT unlocked iphone" or "sprint unlocked iphone" is kind of misleading because after it is unlocked it is not bind to those carriers.

Another example is from iphone 5s, my friend bought a unlocked verizon iphone 5s Model A1533 (CDMA) in apple store and since it supports CDMA and also GSM (CDMA version always cover GSM, GSM version is poor in bands coverage, personal summary), he used in att and it works. On the ther hand, Att unlocked 5s is A1533(GSM) and can't be used in verizon. So you can use both model to be able to use in ATT.

In summary, when it comes to buying a unlocked Iphone in USA and plan to use internationally, we should:

1st Get the information for different iphone models available in USA and all the cellular bands each model support

2nd Choose the model based on your potential cellular band needs(for example. you need to use in China mobile which is td-scdma in 3G and td-lte in 4G, then you should select the model which covers the China mobile those bands which is iPhone 6/6+ Model A1586 or A1524 (one more model is also coming); if you want to use in china telecom which is a cdma in 3G and FDD-lte in 4G, you can actually choose both iPhone 6/6+ Model A1586 or A1524 and iPhone 6/6+ Model A1549(CDMA) or A1522(CDMA)

3rd, based on the model you need to buy, check where you can get that model. Maybe a carrier in USA sell that model and then you buy it and ask to get unlocked. Or apple store have that model in unlocked state, you buy it. That is it. Done

Correct me if I am wrong, thanks a lot!

Nov 22, 2014 4:26 PM in response to nia820

Hi. I'm also in Qatar and I was planning buy the iPhone from the US. Could you please tell me which one should I go for so that it works with Ooredoo 4G network. The T mobile contract free from Apple store or the Verizon contract free full priced model for Verizon store?


Also I would like to know if you bought form Lulu or Carrefour. Are you using it on Vodafone or Ooredoo? Are you getting 4G network on it or only 3G?


Thanks in advance.

Nov 26, 2014 12:39 AM in response to truedichotomy

"In any case, it is very puzzling to me why Apple would release a version of the iPhone 6 in the USA that has 4 fewer LTE bands than the international version with everything else being the same. In any case, I want that international version fully GSM unlocked in the states. "

Well that sounds easy to answer. Perhaps they want you to use the phone you purchase in the USA to stay in the USA. Make sense to me, since there are so many people coming to the states, buying phones, and then going over seas to sell them as gray market items. ***** that that happens.

Dec 3, 2014 9:14 AM in response to Kevin Quincey

Thanks so much for the great info Kevin.


I do have a further observation and question though:


What was not clear to me in your post is whether it actually works with US GSM carriers (eg. AT&T, T-Mobile). I understand that you used a UK "3" SIM and it worked. However, accessing the AT&T network using a non-US carrier SIM is not necessarily the same as using a US carrier SIM.


Have you used an AT&T (or other US carrier) SIM in the phone?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to buy a fully unlocked iPhone 6/6+ Model 1586/1524 in the U.S.?

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