my apple ID email no longer exists
My apple ID is an email address I no longer have access to. It doesn't exist anymore. How can I change my apple ID email without being able to access the current one?
My apple ID is an email address I no longer have access to. It doesn't exist anymore. How can I change my apple ID email without being able to access the current one?
I have the same problem!
About 8 years back, a friend of my husband set up my Apple ID for me.
I no longer work at my old job and my email address doesn't exist anymore.
I've tried to log into my account but it's locked. When I use the forgot password link. It is sending an email to an email address I cannot access.
When I try use the security questions it's asking for the birthday!! She didn't use mine and just put something random in which she can't remember now! I can't get past this screen to try complete the answers to the 3 security questions which I set up and have the answers to!!
I tried creating a new Apple ID which I could do successfully but can't delete the old one off my phone now because I need the password to deactivate "find my iPhone"
So frustrating. Can't use my old account and I can't use a new account!!
I have the same problem!
About 8 years back, a friend of my husband set up my Apple ID for me.
I no longer work at my old job and my email address doesn't exist anymore.
I've tried to log into my account but it's locked. When I use the forgot password link. It is sending an email to an email address I cannot access.
When I try use the security questions it's asking for the birthday!! She didn't use mine and just put something random in which she can't remember now! I can't get past this screen to try complete the answers to the 3 security questions which I set up and have the answers to!!
I tried creating a new Apple ID which I could do successfully but can't delete the old one off my phone now because I need the password to deactivate "find my iPhone"
So frustrating. Can't use my old account and I can't use a new account!!
Hey davjojo,
Thanks for the question. After reviewing your post, it sounds like you want to change the Apple ID you are using. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Thanks for using Apple Support Communities.
Have a nice day,
Mario
my apple ID email no longer exists