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Nano Tns. Author

Level 1

0 points

iOS 8 Update Failed

Just tried to update my iPad Air to i OS 8 about half an hour after it was released to the public.

After the iPad restart in order for my Mac to install the software, a message came up in iTunes... Says iPad can't be updated at this time.

Basically I can't even use my iPad now because it's stuck in recover mode. Cant restore it either, "iPhone software update server cannot be contacted at this time please try again later".

Really need my iPad for school tomorrow and all my work is in there. I have backups but still...

Extremely disappointed, Apple 😟

iPad, iOS 8

Posted on Sep 17, 2014 11:36 AM

Best reply

léonie

Level 10

195,141 points

Posted on Sep 17, 2014 12:09 PM

Wait till Apple's servers are less busy. It will be much safer and quicker than trying to download when everybody else is.

View in context

105 replies

serracol

Level 1

4 points

Sep 18, 2014 12:55 AM in response to andysatana

WOW... thanks.. this app works just great. The iTunes where telling me I had to recover and lose all my data, but with this, the iphos just reboot and it works just great now. Doing the upgrade again. Once again thanks for sharing.

Sep 18, 2014 1:08 AM in response to Nano Tns.

Guys, I was having the same problem since last night and I just fixed it. Have been following this thread from the very beginning so thought to share how it got fixed.

Well download iOS 8 on your iTunes and try restoring it by connecting your iPhone to your desktop/laptop. If it fails again and again just be patient. The main reason behind it is the server. As expected everyone is trying to download iOS 8, which is actually causing the problem. I've been trying it for hours and got lucky to restore it maybe the load was not much now as it was before. So, if your phone is not restoring just wait for a while and it will surely work once the server is a bit off-loaded. I know how painful it is but all you can do now is just to wait. Hope you have backed-up all your photos and other medias as all the pictures will be deleted once you start using your iPhone/iPad/iPod. Contacts will automatically be saved on your phone if you have backed those up on iCloud.

Hope everyone gets back their devices back to normal and sorry for my English.

Cheers!

Nano Tns. Author

Level 1

0 points

Sep 18, 2014 1:43 AM in response to andysatana

I now have this problem... where i can't restore my iPad at all. Every time i try it just says 'Error 11' and when i try to reboot it it just stays on the apple logo... and eventually the screen goes blue and the reboot process starts over again. I think i'm gonna have to get this replaced ;-;

léonie

Level 10

195,141 points

Sep 18, 2014 3:12 AM in response to Nano Tns.

Try this: If you can't update or restore your iOS device http://support.apple.com/kb/HT1808 http://support.apple.com/kb/HT1808

Jammmmy

Level 1

19 points

Sep 18, 2014 3:34 AM in response to Nano Tns.

I Have successfully installed the IOS 8 update on my iPad Air but when I click the backup now button in iTunes it begins normally but then comes back with an error saying it can't backup due to an error. Has any one had the same problem?

cheers

jan